Madelyn Grabow
Oak Creek,CO
Summary
Hardworking and passionate Environmental Science Student with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals through excellent communication and collaborative skills .
Overview
6
6
years of professional experience
Work History
Waitress
Mecca Sports Bar And Grill
03.2022 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Waitress
Bottle House 42
06.2021 - 11.2021
- Serve food and beverages promptly
- Ensure that customers are enjoying their meals or that they do not have any problem with their food
- Collect the customers’ payments and prepare bills with itemized costs
Waitress
Waverly Beach Bar & Grill
05.2020 - 11.2020
- Take orders from customers for food and beverages, write down or memorize the orders; and enter information into the computer for transmittal to the kitchen
- Stay alert for customer’s requests and be prompt to address them
- Perform other tasks assigned by supervisor or manager.
Barista
Stone Creek Coffee
11.2019 - 03.2020
- Took coffee, food, and other beverage orders and prepared them for customers quickly and effectively
- Accurately handle cash and credit card transactions with customers
- Maintained a clean and professional appearance and dining area for guest satisfaction
- Delivered excellent customer service and prompt food and beverage delivery
Customer Service Representative
Kohl’s
05.2018 - 08.2018
- Greeted Customers in a timely fashion while determining their needs
- Maintained knowledge of promotions and store information
- Accurately processed cash, credit card, check and coupon transactions
- Built relationship with customers to increase their positive store experience.
Education
Bachelor’s Degree - Conservation and Environmental Science
University of Wisconsin- Milwaukee
12.2023
High School Diploma -
Appleton North High School
Appleton, WI05.2018
Skills
- Communication
- Customer Service
- Decision Making
- Self Motivated
- Time Management
- Adaptability
Volunteer Activity
- Special Olympics Bowling Tournament, Appleton, WI, 10/2015, 2016, 2017
- Service Learning - Milwaukee Public Schools, Milwaukee, WI
- Service Learning – Friends of Brown Deer Park, Brown Deer, WI
Timeline
Waitress
Mecca Sports Bar And Grill
03.2022 - Current
Waitress
Bottle House 42
06.2021 - 11.2021
Waitress
Waverly Beach Bar & Grill
05.2020 - 11.2020
Barista
Stone Creek Coffee
11.2019 - 03.2020
Customer Service Representative
Kohl’s
05.2018 - 08.2018
Bachelor’s Degree - Conservation and Environmental Science
University of Wisconsin- Milwaukee
High School Diploma -
Appleton North High School
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