Madelynn Cantrell
Detroit,MI
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Shift Manager, Bartender, Pro Shop Attendant, Kitchen Staff, Cart Washer, Trainer
Mulberry Hills Golf Club
03.2018 - Current
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Kept employees operating productively and working on task to meet business and customer needs.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Barista
Starbucks
11.2022 - 06.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Barista
Biggby Coffee
11.2021 - 03.2022
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
No Degree - Nursing
University of Detroit Mercy
Detroit, MI12.2027
Diploma -
Utica High School
Utica, MI06.2023
Center for Science and Industry
Sterling Heights, MI06.2023
Skills
- Teamwork
- Time Management
- Customer Service
- Leadership
- Employee Training
- Cash Handling
Extracurricular Activities
Marching Band, Part of the Utica drumline from 2018-2023 Girls Varsity Golf, Part of the golf team from 2020-2023 Marching Band Section Leader, Drumline section leader for the Utica Marching Band from 2021-2023 Key Club, Community service opportunities from 2022-2023 National Honors Society, Community service from 2022-2023 Kappa Beta Gamma Sorority, Hosting fundraisers and events for Special Olympics
References
- Todd Moore, (248)-797-4653
- Scott Winther, (810)-834-1300
Timeline
Barista
Starbucks
11.2022 - 06.2023
Barista
Biggby Coffee
11.2021 - 03.2022
Shift Manager, Bartender, Pro Shop Attendant, Kitchen Staff, Cart Washer, Trainer
Mulberry Hills Golf Club
03.2018 - Current
Diploma -
Utica High School
Center for Science and Industry
No Degree - Nursing
University of Detroit Mercy
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