Gina Alvarado Jenkins
St. Petersburg,FL
Summary
Experienced educator with a strong leadership aptitude and a demonstrated history of achievement. Recognized for meticulous attention to detail and exceptional teamwork skills, I thrive in efficiently organizing and overseeing multiple projects concurrently, always maintaining a high level of precision. My commitment to delivering outstanding outcomes is evident through my consistent adherence to deadlines and consistently surpassing expectations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Partner Channel Manager
Atento
08.2020 - Current
- Key member of team responsible for $80 million of annual partner revenue.
- Motivates key partners via ongoing communication. Ensure partners present Atento’s services to new prospects.
- Achieve successful client outcomes by identifying and addressing their unique needs and goals.
- Complete sign on the process of new partners into Atento’s systems, including finance, legal, and Salesforce.
- Responsible for all accounting processes for timely partner reimbursements.
- Weekly reporting for Atento’s channel VP and Senior VP of Sales on company's progress vs KPIs.
- Develop and implement strategies to enhance partner relations.
- Network with other professionals and organizations to expand contacts and opportunities.
IT Support Professional
Canterbury School of Florida
08.2018 - 08.2020
- Created multimedia presentations for school projects.
- Verified data integrity and accuracy of IT documentation.
- Implemented documents on how to use school technology and online curriculum.
- Researched and updated required materials for teachers and financial partners.
- Established strong working relationships with colleagues, fostering a collaborative environment that enhanced IT support delivery and efficiency.
- Answered questions and provided information to customers about new software or hardware.
Integration Specialist
Canterbury School of Florida
08.2014 - 08.2018
- Improved students' analytical skills by introducing computer program technologies and integrating 'Hour of Code'.
- Developed new processes for students to understand topics, which resulted in classroom and test performance improvements.
Spanish STEM Teacher
Canterbury School of Florida
08.2013 - 08.2014
- Created dynamic lesson plans for students to learn Spanish in fun and interactive ways.
- Developed technology curriculum to complement lessons in the other classrooms.
- Teach Common Sense Media to create safe and responsible Online citizens.
- Integrated real-world applications into lessons, enhancing relevance and increasing student interest.
- Continually refined instructional practices through professional development opportunities, staying informed about current trends in STEM education.
- Collaborated with colleagues to develop cross-curricular projects that connected STEM concepts to other subject areas.
- Increased classroom engagement through the incorporation of hands-on, inquiry-based activities in lesson plans.
- Developed strong relationships with students by fostering a positive and supportive learning environment.
Vacation Rental Company Owner
Pacific Breeze Guanacaste
06.2006 - 12.2011
- Supervised marketing analysis, customer data, and campaign performance.
- Performed competitor bench-marking analysis.
- Managed daily operations efficiently while maintaining high-quality standards in all aspects of the business.
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Built loyal account base and long-term business relationships with accounts.
- Developed long-term relationships with key clients, vendors and service providers.
Corporate Trainer
Supra Telecom
03.2003 - 12.2005
- Created training programs and instructional materials to educate customer service, billing, and provision agents
- Coordinated with corporate leadership to assess and improve safety and optimize performance.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Developed training programs to meet company objectives.
Education
Bachelor of Arts - Preschool Education
Universidad Latina De Costa Rica
San Jose, CR2003
Skills
- Extremely organized
- Team leadership
- Data entry
- Conflict resolution
- Public speaking
- Administrative Management
Certification
ADDIE for Instructional Design (2019)
Google IT Support Professional Certificate (2019)
Languages
Spanish
English
Timeline
Partner Channel Manager
Atento
08.2020 - Current
IT Support Professional
Canterbury School of Florida
08.2018 - 08.2020
Integration Specialist
Canterbury School of Florida
08.2014 - 08.2018
Spanish STEM Teacher
Canterbury School of Florida
08.2013 - 08.2014
Vacation Rental Company Owner
Pacific Breeze Guanacaste
06.2006 - 12.2011
Corporate Trainer
Supra Telecom
03.2003 - 12.2005
Bachelor of Arts - Preschool Education
Universidad Latina De Costa Rica
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