Madelynn Rose Rodriguez
Woodland Park,NJ
Summary
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
4
4
years of professional experience
Work History
Special Operations Investigator
Danbee Investigations
08.2022 - Current
- Perform proactive audits utilizing CCTV systems internally for clients weekly
- Perform reactive audits, surveillance and investigations resulting in the recovery of large sums of money returned to clients
- Participate in preliminary investigations, email investigations as well as supporting held investigative interviews/ interrogations
- Generate reports based on factual research, evidence as well as observations throughout investigations
- Utilize GPS tracking systems regularly
- Conduct data analysis
- Support field investigators by conducting research prior to/ following their field work/surveillance
Lebow College of Business
04.2022 - 06.2022
- Assisted advisors with any issues
- Answered front desk phone a professional manner
- Guided students to their advisor appointments or answered their questions
- Assisted other coordinators on certain events or meetings
- Used Microsoft Word and Excel to help with data entry or creation of flyers
Package Sorter
UPS
09.2021 - 01.2022
- Transported packages from conveyor belt onto trucks
- Fixed any damaged packages
- Assisted coworkers with heavy work flow
Retail Sales Associate
PetSmart
06.2019 - 03.2020
- Transported items from back storage unit to store shelves
- Checked out pet parent(s) and conducted returns when necessary
- Recommended new or popular items to pet parent(s)
- Greeted customers and helped with product questions, selections, and purchases
- Maintained clean sales floor and straightened and faced merchandise
- Helped customers complete purchases, locate items, and join reward programs
- Used POS system to process sales, returns, online orders, and gift card activations
- Answered questions about store policies and addressed customer concerns
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
Delivery Driver
Panera Bread
- 08.2018
- Completed on-time deliveries by choosing best and most efficient routes
- Maintained upbeat, positive attitude in busy, customer-focused environment
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries
- Operated vehicle safely in highly congested areas with no traffic violations
- Worked scheduled hours as required and took on available shifts during holidays and busy periods
- Loaded truck and properly secured items to prevent damage for deliveries
- Managed customer inquiries and complaints in polite and professional manner
- Verified accuracy of all deliveries against order forms
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules
- Successfully avoided time delivery delays by carefully planning best routes
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments
- Fostered positive working relationships with regular customers
Counselor
CIT, Boys & Girls Club of Clifton
- 08.2015
- Supervised children ages 5-8
- Served as a chaperone on field trips
- Offered guidance and advice to help cultivate self-esteem and community involvement
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels
- Designed safe and supportive environment for clients to discuss issues
- Listened to clients' concerns and provided encouragement and support
Education
Bachelor of Science - Criminology and Justice Studies
Drexel University
Chestnut, Philadelphia, PA2022
High School Diploma - undefined
North Arlington High School
Ridge Road, North Arlington, NJ2018
Skills
- Advanced knowledge in
- Microsoft Excel, Office, PowerPoint & Word
- Advanced knowledge in CCTV programs such as Digital Watch Dog, ExaqVision, GeoVision, OpenEye, SPECO, and Wisenet
- Attention to detail
- Beginner knowledge in Python, COMPTIA Security , SANS
- Confident
- Creative
- Great Communicator
- Intermediate knowledge in systems such as Autopsy & FTK Imager
- Public speaking
- Problem Solver
- Strong Work Ethic
- Teamplayer
- Interpersonal Communications
Languages
Spanish
Native or Bilingual
Timeline
Special Operations Investigator
Danbee Investigations
08.2022 - Current
Lebow College of Business
04.2022 - 06.2022
Package Sorter
UPS
09.2021 - 01.2022
Retail Sales Associate
PetSmart
06.2019 - 03.2020
Delivery Driver
Panera Bread
- 08.2018
Counselor
CIT, Boys & Girls Club of Clifton
- 08.2015
Bachelor of Science - Criminology and Justice Studies
Drexel University
High School Diploma - undefined
North Arlington High School
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