Madelyn Schelling
Salem,OR
Summary
Outgoing Shop Attendant possessing in-depth knowledge of drink recipes and preparation techniques. Receives and processes payments, prepares and serves drinks and snacks and performs basic housekeeping duties. Committed to delivering legendary customer service by connecting with customers and quickly responding to customer needs.
Overview
2
2
years of professional experience
Work History
Shop Attendant
Fidalgo Fudge Company
03.2022 - 08.2023
- Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
- Performed end-of-day cleaning duties, wiping down windows and counters and sweeping and mopping shop floor.
- Received incoming shipments of goods and materials
- Completed daily tasks accurately and on-time to support shop needs.
- Kept equipment operating by following operating instructions, troubleshooting breakdowns and performing preventive maintenance.
- Cultivated positive first-name-basis relationships with over 20 repeat customers, winning customer loyalty.
- Used POS system to process customer cash, credit and debit transactions.
- Prepared and sold coffee and drinks by following prescribed recipes and preparation techniques.
- Greeted customers entering store and offered assistance with requirements.
Ice Cream Attendant
Lopez Island Creamery
05.2021 - 09.2021
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Operated cash register, taking payments and issuing customer receipts.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Monitored amounts of each ice cream flavor and replaced when depleted.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Kept tidy and organized area to comply with cleanliness standards.
Education
High School Diploma -
Anacortes High School
Anacortes, WA06.2023
Skills
- Energy and Physical Stamina
- Cash Counting
- Flexible Hours
- Building Customer Loyalty
- Safety and Cleanliness Standards
- Positive Customer Engagement
Timeline
Shop Attendant
Fidalgo Fudge Company
03.2022 - 08.2023
Ice Cream Attendant
Lopez Island Creamery
05.2021 - 09.2021
High School Diploma -
Anacortes High School
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