Madhavi Dhumal
Cary,NC
Summary
Dynamic Quality Assurance Analyst successfully executes testing methodologies to identify gaps and make recommendations for process improvements. Leverages excellent analytical and programming skills to document and troubleshoot errors. Advanced knowledge of test case management and defect tracking tools to support test processes.
Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC and STLC.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Quality Assurance Analyst
GTT Communications Inc.
10.2020 - 09.2023
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Designed, documented and executed test scenarios to identify software bugs.
- Performed API testing using Postman tool to test the requirements.
- Provided application functional walk-through/demo to the business users.
- Identified risks associated with software changes, mitigating potential issues through careful analysis and proactive communication with stakeholders.
- Managed end-to-end test cycles for comprehensive evaluation of system performance and functionality.
- Excellent communication skills, both verbal and written.
- Promoted collaboration between QA and development teams by actively participating in daily stand-ups.
- Collaborated with developers to swiftly identify, reproduce, and resolve critical bugs, ensuring timely delivery of high-quality products.
- Recommended changes and corrections to developers for optimal software performance and usability.
Software Quality Analyst
Tata Consultancy Services
05.2013 - 10.2020
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Validated database integrity by executing complex SQL queries as part of backend testing efforts.
- Participated actively in Agile Scrum meetings, consistently meeting sprint goals and contributing valuable insights during planning sessions.
- Enabled swift issue resolutions through effective collaboration with developers using bug-tracking tools like JIRA or Bugzilla.
- Created and executed test cases using tool like ALM.
- Prepared Test Summary Reports and facilitated Test Closure and QA Signoff.
- Conducted Smoke, Sanity, and Regression testing.
- Provided application functional walk-through/demo to the business users.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Collaborated with cross-functional teams to ensure seamless integration of new features and functionalities.
- Enhanced team productivity by sharing best practices, providing mentorship, and actively participating in knowledge-sharing sessions.
- Assisted in release planning activities to align QA efforts with project timelines while minimizing risks associated with tight deadlines or resource constraints.
- Supported continuous improvement initiatives by analyzing root causes of recurring defects and recommending preventive measures to reduce future occurrences.
- Enhanced software quality by conducting thorough manual and automated testing procedures.
- Streamlined testing processes by implementing agile methodologies, resulting in faster product releases.
- Maximized test efficiency through the implementation of automation tool-Selenium for repetitive tasks.
- Documented test results meticulously for accurate tracking of issues, facilitating efficient communication between QA and development teams.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Cultivated interpersonal skills by building positive relationships with others.
- Documented testing procedures for developers and future testing use.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
Education
Master of Science - Computer Science
Pimpri Chinchwad College Of Engineering
Pune,India06.2012
Bachelor of Science - Computer Science
PVP College
Pune,India06.2009
Skills
- Agile Best Practices
- Scrum Methodology
- Working experience in Banking, Financial Solutions and Telecom domains
- Database testing using SQL
- API Testing experience
- Defect Tracking and Reporting using JIRA Bugzilla HP-ALM tools
- Well versed with Selenium automation tool
- Regression Testing,Smoke Testing,Sanity Testing,Integration Testing, User Acceptance Testing
- Black Box Testing
- Cross-platform testing (IE8,Firefox,Chrome,Windows7,Windows10)
- Test plans,Test Cases,Bug Reports
- Results and Deadline-Driven
- Version Control Systems: Git
- Technical Documentation Writing skills
Certification
TCS Business Domain Academy: Certificate in Insurance Concepts
TCS Business Domain Academy: Certificate in Telecom CRM
Process : ITIL Foundation
Completed Training in Test Automation tool: Selenium using Java
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Marathi
Native or Bilingual
Timeline
Quality Assurance Analyst
GTT Communications Inc.
10.2020 - 09.2023
Software Quality Analyst
Tata Consultancy Services
05.2013 - 10.2020
Master of Science - Computer Science
Pimpri Chinchwad College Of Engineering
Bachelor of Science - Computer Science
PVP College
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