To work in an environment that provides ample avenues for learning and development of an individual and the team as a whole.
Overview
3
Certification
Work History
Full Potential Solutions
People & Culture Manager
07.2021 - Current
Job overview
Created and drove culture-promoting activities throughout business.
Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
Led decision-making and implementation of HR policies, procedures, programs and functions.
Hosted the New Hire Orientations.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Evaluated corporate policies and procedures to ensure alignment with core values and cultural goals of the organization.
Conducted employee surveys to identify areas of improvement, resulting in targeted action plans.
Negotiated benefits packages with vendors, resulting in improved offerings for employees while maintaining cost efficiency.
Conducted monthly payroll for over 350 employees.Calculated wages, deductions and bonuses in accordance with company policies.
Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Provided assistance to employees regarding payroll inquiries and issues.
Partnered with external auditors during annual audit cycles, ensuring accurate representation of payroll records.
Managed multiple requisitions simultaneously while maintaining attention to detail and excellent organizational skills.
Analyzed recruitment metrics regularly to identify trends and areas for improvement in sourcing strategies or processes.
Enhanced candidate pool by proactively sourcing qualified applicants through various channels, such as social media, job boards, and networking events.
Negotiated offer terms effectively, resulting in high acceptance rates among selected candidates.
iPlace USA
Recruiter
03.2017 - Current
Job overview
Thorough knowledge of recruiting process from sourcing to recruiting for different employment types including W2, Corp-to-Corp, 1099 for U.S
Citizens, GC, H1-B, TN-1, and EAD holders
Hands-on experience with Applicant Tracking Systems (ATS) including Bullhorn and CATS
Active Search: Resume search of active candidates from job boards such as Monster, CareerBuilder, Dice, Job Diva and Hot Jobs
Add short-listed candidates into client databases such as CATS, Bullhorn etc
Search and short-list candidates from job boards, search engines using different search techniques such as Boolean strings
Work closely and assist senior team members
Possess excellent verbal and written communication skills
Ability to prepare concise and error free weekly reports.
K K Realties
Entrepreneur
04.2013 - 09.2018
Job overview
Supported family business into sales & Marketing - Real Estate Farmhouse Plotting
Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
Contributed towards improving overall customer feedback scores by consistently delivering high-quality service experiences.
Described product and service details to customers to provide information on benefits and advantages.
Hutchison 3 Global Services
Jr.Analyst
08.2007 - 04.2013
Job overview
Working with Hutchison 3 Global services as a Sr CRA to Junior Analyst since Aug'2007
Handling Risk Management, Revenue leakages & fixing them by providing alternatives
Audit every handset being sent out as per the customer value
Audit every fraud which takes place & provide valuables solutions
Organizing Team events
Have technical Knowledge of troubleshooting.
Zensar Technologies
Customer Service Representative
08.2004 - 08.2007
Job overview
Have worked with Zensar Technologies as a Sr CSA to SME
Taking Calls
Handling floor escalation & Sup Calls
Monitoring calls for the new joiners
Handling the team of 12 advisors
Achieving the set target on daily basis
Organizing refresher training program whenever required
Training the new batches in OJT
B2B (Ireland)
People Management & Development: HR Internship
Forecasting capability, planning & managing the team resources.