Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Certification
Timeline
Hi, I’m

Madhavi Kharpude

Pune

Summary

To work in an environment that provides ample avenues for learning and development of an individual and the team as a whole.

Overview

3
Certification

Work History

Full Potential Solutions

People & Culture Manager
07.2021 - Current

Job overview

  • Created and drove culture-promoting activities throughout business.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
  • Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Hosted the New Hire Orientations.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Evaluated corporate policies and procedures to ensure alignment with core values and cultural goals of the organization.
  • Conducted employee surveys to identify areas of improvement, resulting in targeted action plans.
  • Negotiated benefits packages with vendors, resulting in improved offerings for employees while maintaining cost efficiency.
  • Conducted monthly payroll for over 350 employees.Calculated wages, deductions and bonuses in accordance with company policies.
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provided assistance to employees regarding payroll inquiries and issues.
  • Partnered with external auditors during annual audit cycles, ensuring accurate representation of payroll records.
  • Managed multiple requisitions simultaneously while maintaining attention to detail and excellent organizational skills.
  • Analyzed recruitment metrics regularly to identify trends and areas for improvement in sourcing strategies or processes.
  • Enhanced candidate pool by proactively sourcing qualified applicants through various channels, such as social media, job boards, and networking events.
  • Negotiated offer terms effectively, resulting in high acceptance rates among selected candidates.

iPlace USA

Recruiter
03.2017 - Current

Job overview

  • Thorough knowledge of recruiting process from sourcing to recruiting for different employment types including W2, Corp-to-Corp, 1099 for U.S
  • Citizens, GC, H1-B, TN-1, and EAD holders
  • Hands-on experience with Applicant Tracking Systems (ATS) including Bullhorn and CATS
  • Active Search: Resume search of active candidates from job boards such as Monster, CareerBuilder, Dice, Job Diva and Hot Jobs
  • Add short-listed candidates into client databases such as CATS, Bullhorn etc
  • Search and short-list candidates from job boards, search engines using different search techniques such as Boolean strings
  • Work closely and assist senior team members
  • Possess excellent verbal and written communication skills
  • Ability to prepare concise and error free weekly reports.

K K Realties

Entrepreneur
04.2013 - 09.2018

Job overview

  • Supported family business into sales & Marketing - Real Estate Farmhouse Plotting
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Contributed towards improving overall customer feedback scores by consistently delivering high-quality service experiences.
  • Described product and service details to customers to provide information on benefits and advantages.

Hutchison 3 Global Services

Jr.Analyst
08.2007 - 04.2013

Job overview

  • Working with Hutchison 3 Global services as a Sr CRA to Junior Analyst since Aug'2007
  • Handling Risk Management, Revenue leakages & fixing them by providing alternatives
  • Audit every handset being sent out as per the customer value
  • Audit every fraud which takes place & provide valuables solutions
  • Organizing Team events
  • Have technical Knowledge of troubleshooting.

Zensar Technologies

Customer Service Representative
08.2004 - 08.2007

Job overview

  • Have worked with Zensar Technologies as a Sr CSA to SME
  • Taking Calls
  • Handling floor escalation & Sup Calls
  • Monitoring calls for the new joiners
  • Handling the team of 12 advisors
  • Achieving the set target on daily basis
  • Organizing refresher training program whenever required
  • Training the new batches in OJT
  • B2B (Ireland)
  • People Management & Development: HR Internship
  • Forecasting capability, planning & managing the team resources.

Education

Stella Maris High School
Pune, Maharashtra

S.S.C

University Overview

  • Percentage: 57%
  • Board: Maharashtra Board

S V Union Junior College
Pune, Maharashtra

H.S.C

University Overview

  • Percentage: 60%
  • Board: Pune University

Pune University
Pune, Maharashtra

Bachelor of Arts

University Overview

  • Board: Pune University
  • Passed out with Distinction

Welingkar University
Mumbai, Maharashtra

Diploma in Human Resource

University Overview

  • Percentage: Distinction
  • Board: Welingkar University(Mumbai)

Skills

  • A Positive attitude
  • Hardworking and creative
  • A dynamic team player as well as a good leader
  • Documentation & Communication Skills
  • Knowledge of Operating Systems
  • Business focus
  • Good Analytical Skills
  • Technical Knowledge
  • Good problem solving skills
  • Data-driven decision-making
  • Budgeting and financial management
  • Stakeholder Management

Personal Information

  • Date of Birth: 07/03/85
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Hobbies and Interests

  • Listening to music
  • Travelling
  • Trekking

Certification

  • HR Business Partner Certified
  • POSH Certified
  • Talent Acquisition Specialist Certified.


Timeline

People & Culture Manager

Full Potential Solutions
07.2021 - Current

Recruiter

iPlace USA
03.2017 - Current

Entrepreneur

K K Realties
04.2013 - 09.2018

Jr.Analyst

Hutchison 3 Global Services
08.2007 - 04.2013

Customer Service Representative

Zensar Technologies
08.2004 - 08.2007

Stella Maris High School

S.S.C

S V Union Junior College

H.S.C

Pune University

Bachelor of Arts

Welingkar University

Diploma in Human Resource
Madhavi Kharpude