Madhavi Latha Gunturu
Delaware
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker, accomplished at leveraging past lessons to inform future decision-making. Expert on business and systems requirements, user acceptance testing and end-user training.
Overview
14
14
years of professional experience
Work History
Business Analyst BA2
Coders door LLC
05.2022 - Current
- Involved in full system Development Life Cycle of the project
- Went through business requirements and conducted brainstorming sessions and business analysis sessions
- Responsible for creating business and technical writing, Business Process Flow, Business Process Modelling, Business Analysis and testing
- Extensively worked on user requirements gathering and creating business process documents
- Responsible to communicate with business stakeholders regarding proposed solutions for IT applications
- Creating workflows and complex process flow diagrams during the requirements gathering phase
- Reviewed the Functional Testing and End to End testing scenarios for various IT interfaces
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Surveyed clients to ascertain requirements and expectations for product.
Senior Business Analyst
Coders Door LLC
01.2021 - 01.2022
- Performing as a Senior Business Analyst/SME for Pharmaceutical Distribution centres operational data (Supplier and Customer data reporting)
- Responsible for creating business and technical specifications based on supplier and Business needs
- Extensively worked on user requirements gathering and creating business process documents
- Responsible for preparation of functional and technical specifications
- Responsible for working on Business Process Mapping and Gap Analysis (As-Is/To-Be)
- Responsible to communicate with business stakeholders regarding proposed solutions for IT applications
- Creating workflows and complex process flow diagrams during the requirements gathering phase
- Defined the Unit testing, Functional Testing and End to End testing scenarios for various IT interfaces
- Responsible for Developing workflows in Alteryx to validate and monitor reports, that are sent to suppliers.
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
Senior Business Analyst, Lead, Project Manager
Western Union (TCS)
01.2014 - 01.2017
- Responsible for working in Enhancements on various WU CSR (Customer Service Representative) application service
- Lead planning and daily scrum meetings
- Worked with Business stakeholders in identifying business requirements for IT projects, products, and programmes of work that maximize business impact / benefits within a realistic setting
- Responsible to Document business requirements for small, midsize to large IT projects and deliveries in a continuous manner
- Responsible to visualize process changes in collaboration with business stakeholders and the IT user adoption team, to establish mutual understanding and accountability
- Responsible to apply business analysis understanding and common sense into day to day deliveries
- Effectively interact with business stakeholders for digital solutions
- Coordinate business stakeholders and project delivery
- Responsible to take ownership and Prioritizing product requirements for projects
- Responsible to analyze and gather users requirements using use cases, mock up and elicitation meetings
- Responsible to create and maintain business requirements specification documents
- Responsible for communicating requirements with business and technical teams to ensure product features objectives are met.
Senior Business Analyst/Lead
USAA (TCS)
01.2012 - 01.2013
- Responsible for understanding and resolving the problems with efficient solutions
- Perfectly following the Agile Process, by using the RTC tool to create tasks, tracking of the process of the tasks, defect analysis, raising impediments for the fast help on the defects from onsite etc
- Analyzed and worked on mid-tier layers properties learning how to handle the translation of a cpp code, into a PLI understandable format
- Analyzed and worked on sending notification through mails using the legacy architecture.
Business Analyst
XEROX (TCS)
01.2010 - 01.2012
- Successfully presented prototypes to the client for the kick of the project
- Responsible for Designing of high level and low level of OS Neutral Layer project, i.e
- A layer had been formed to support all the system call and data types in FFPS code on different OS (Solaris, Linux and Windows)
- Verified and Created End to End test cases scenarios for Quality Assurance Testing
- Error free compilation of application code on Linux environment
- Resolved various hurdles to make an OS that is neutral to different kinds of technologies and was Successful in making a neutral layer
- Responsible to Fit-gap analysis of new neutral OS layer data that needs to be facilitated for device drivers of the XEROX printers
- Resolving the Test Suites errors using debugging tools (dbx-Solaris and gdb-Linux).
Business Analyst/Developer
TOSHIBA (TCS)
01.2010 - 01.2010
- Responsible for Designing of high level and low level of OS Neutral Layer project, i.e
- A layer had been formed to support all the system call and data types in FFPS code on different OS (Solaris, Linux and Windows)
- Verified and Created End to End test cases scenarios for Quality Assurance Testing
- Error free compilation of application code on Linux environment
- Resolved various hurdles to make an OS that is neutral to different kinds of technologies and was Successful in making a neutral layer
- Responsible to Fit-gap analysis of new neutral OS layer data that needs to be facilitated for device drivers of the XEROX printers
- Resolving the Test Suites errors using debugging tools (dbx-Solaris and gdb-Linux).
Education
- Certified in Practice of Data Analytics(2019-2021)
Ohio State University
Columbus, OH04.2021
Bachelor of Technology - Electronics & Instrumentation
Jawaharlal Nehru Technological University
05.2006
Skills
- Business Process Mapping
- Business process improvement
- Operations Analysis
- Data Analysis
- Requirements Gathering
- Predictive modeling
- Quality Assurance
- Workflow Analysis, Problem solving
- Product Management
Timeline
Business Analyst BA2
Coders door LLC
05.2022 - Current
Senior Business Analyst
Coders Door LLC
01.2021 - 01.2022
Senior Business Analyst, Lead, Project Manager
Western Union (TCS)
01.2014 - 01.2017
Senior Business Analyst/Lead
USAA (TCS)
01.2012 - 01.2013
Business Analyst
XEROX (TCS)
01.2010 - 01.2012
Business Analyst/Developer
TOSHIBA (TCS)
01.2010 - 01.2010
- Certified in Practice of Data Analytics(2019-2021)
Ohio State University
Bachelor of Technology - Electronics & Instrumentation
Jawaharlal Nehru Technological University
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