Madhuri Mareddy

Patient Care & Counseling: Providing advice, counsel patients on medication safety, and deliver clinical services such as vaccinations and testing.
Prescription Accuracy: Verified prescriptions for accuracy, check for drug interactions, and ensure safe dispensing of medications.
Workflow Management: Lead pharmacy technicians and support staff, overseeing pharmacy workflow to meet productivity and quality standards.
Compliance: Maintained strict compliance with state/federal laws and CVS Health policies regarding controlled substances and patient privacy (HIPAA).
Inventory Control: Managed inventory levels, including ordering, inventory reconciliation, and maintaining cold chain integrity for medications

• Educated Patients on possible drug interactions, potential side effects and optimal methods of administrations.
• Reviewed Patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects and therapeutic outcomes.
• Assisted Patients with over-the-counter medication recommendations and responded to questions including drug interactions.
• Proficient in Pharmacy Software that track Patient and Provider data including SRS and PrimeRx.

• Mentored and trained 6 pharmacy technicians, improving performance by 20%.
• Improved customer service and pharmacy efficiency, increasing customer retention by 15%.
• Provided Medication Therapy Management services by using MIRIXA and MTM Outcomes for advancing patient care and controlling costs.
• Utilized clinical therapeutic skills and knowledge of appropriate medication dosing in geriatric and adult population.
• Administered flu vaccines to the patients.
• Proactively performed multiple pharmaceutical functions such as filling prescriptions, counseling patients, maintaining paperwork and ensuring customer satisfaction through monitoring operational workflow.

• Provided clinical support to nurses and physicians in long term care skilled facilities, assisted living and foster Care group homes.
• Ensure all medical records are maintained correctly and delivered on time to DON of the respected nursing home.
• Administered flu vaccination to the patients.
• Compounded IV medications and helped the nurses with IV infusion dosing.
• Ensure appropriate and accurate drug therapy by checking for drug interactions, incompatibilities, duplications, etc., during order entry process.

• Review and interpret patient’s new prescription according to patient’s profile to identify inappropriate doses, therapeutic duplication, drug interactions or potential allergic reactions.
• Inventory management and control substance inventory monthly and maintain accurate records according to state and federal laws.
• Compounded medicated creams, solutions, capsules and syrups according to the patient’s needs.
• Improved sales of over the counter drug revenue by 28% by introducing seasonal displays.