Madison Fogle

Fast pace,

• Kept bar presentable and well-stocked to meet customer needs.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Set up bar for operation, obtained cash bank and stocked service bar.
• Assisted servers with specialty drinks orders by preparing on-demand items without delay.

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Maintained accurate records of employee time off requests, facilitating fair distribution of vacation days among staff members.
• Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Worked with manager and supervisor to plan and coordinate production schedules.
• Improved patient satisfaction with timely and accurate appointment setting.
• Implemented project management techniques to overcome obstacles and increase team productivity.
• Managed complex scheduling software, leading to reduction in double bookings and scheduling conflicts.

• Generated repeat business by delivering exceptional customer service and positive engagement.
• Enhanced customer service skills across organization with targeted training programs.
• Received multiple positive reviews acknowledging dedication to excellent customer service.
• Provided exceptional customer service, resulting in increased client retention rates.