Christopher Palmer
Chicago,IL
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
8
8
years of professional experience
Work History
Marketing Specialist
L
01.2024 - Current
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Identified appropriate marketing channels and target customers for campaigns.
- Streamlined communication processes, leading to improved collaboration between departments.
- Planned marketing initiatives and leveraged referral networks to promote business development.
Production Supervisor
Abbott Rapid Diagnostics
01.2021 - 01.2023
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
Technical Lead Trainer & Subject Matter Expert
Abbott R.D BinaxNow Covid-19 Anitgen Test Abbott Lab
01.2020 - 01.2021
- Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
- Evaluated and recommended new tools and technologies that resulted in increased development efficiency and up-to-date technical skillsets within the team.
- Drove customer satisfaction by prioritizing feature requests based on detailed analysis of user feedback and market trends.
- Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
- Installed system updates to address vulnerabilities and reduce security issues.
Sales Representative
Samsung
02.2017 - 01.2020
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
SR. Business Development/ Loan Officer
FIRST FEDERAL BANK
01.2017 - 01.2020
- Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Collaborated with underwriting team to expedite loan processing times and ensure timely closings for clients.
- Mentored junior loan officers, sharing expertise and knowledge to improve overall team performance.
- Successfully managed high-volume pipeline of loans, consistently meeting or exceeding monthly sales targets.
Education
Bachelor of Science - Business Management
Northeastern Illinois University
Chicago, IL06.2008
Skills
- Business Development
- Relationship building and management
- Sales and Marketing
- Mentoring and Coaching
- Process Improvement
- Training and Development
Awards
ABBOTT LAB
- Growing Business Award in Highest Output Record Pinnacle Performer in Q3, Q4 in 2022 and Q1 in 2023
- Awarded the Highest Quality Control and Good Document Practice 2021
FIRST FEDERAL BANK
- Ranked 1st in Most Closed Loans in Q1 2019
- Client Retention Award for the Highest Quality Control and Good Document Practice 2019
- Client Retention Award 2018
Timeline
Marketing Specialist
L
01.2024 - Current
Production Supervisor
Abbott Rapid Diagnostics
01.2021 - 01.2023
Technical Lead Trainer & Subject Matter Expert
Abbott R.D BinaxNow Covid-19 Anitgen Test Abbott Lab
01.2020 - 01.2021
Sales Representative
Samsung
02.2017 - 01.2020
SR. Business Development/ Loan Officer
FIRST FEDERAL BANK
01.2017 - 01.2020
Bachelor of Science - Business Management
Northeastern Illinois University
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