Madilin Santamour
Buffalo,NY
Summary
Dedicated professional with a strong foundation in public health, health literacy, and community initiatives. Experience in delivering health education, wellness plans, and communicating health information to diverse groups. Currently pursuing a Master of Science in Higher Education, specializing in Healthcare Administration. Committed to improving patient-centered health outcomes through collaboration and effective organizational processes.
Overview
4
4
years of professional experience
Work History
Personal Training / Group fitness instructor
Studio 14 Circuit training
Tonawanda, NY
01.2025 - Current
- Delivered personalized fitness training to individuals and groups
- Led dynamic group fitness classes for diverse participant levels.
- Designed engaging workout routines using circuit training techniques.
- Demonstrated proper exercise techniques to ensure participant safety.
- Communicated complex fitness and health concepts in a clear, accessible manner for diverse audiences.
- Interdisciplinary collaboration to evaluate and improve program effectiveness.
Wellness Coach
YMCA West Seneca
West Seneca, NY
01.2024 - 01.2025
- Developed personalized wellness plans for diverse client needs.
- Conducted one-on-one coaching sessions to promote healthy lifestyle changes.
- Facilitated group workshops on nutrition and fitness strategies.
- Delivered personalized fitness training to individuals and groups, fostering physical health and wellness
- Coordinated youth sports activities to strengthen community ties and promote active lifestyles
- Applied health literacy and client-centered communication techniques to ensure understanding across diverse populations.
- Collaborated with staff to support coordinated wellness programming and community health initiatives
Substitute Special Needs Aide
Carthage Central School District
Carthage, NY
01.2023 - 01.2024
- Supported special needs students in classroom, ensuring inclusive learning environment
- Supported students with daily activities and learning tasks.
- Facilitated safety and engagement for students during educational activities
- Assisted teachers in preparing classroom materials and resources.
- Maintained a clean and organized classroom environment.
- Supported students with diverse needs using adapted communication strategies and individualized support approaches.
Youth Activities Associate
Village of Carthage
Carthage, NY
01.2022 - 01.2024
- Coordinated youth activities for government care program, fostering engagement and development in a supportive environment
- Facilitated group exercises and recreational programs for diverse age groups.
- Coordinated activities to enhance resident engagement and social interaction.
- Assisted in planning and organizing community events for residents.
Customer Service Associate
Planet Fitness
Portland, Maine
10.2022 - 01.2023
- Resolved member inquiries and issues to enhance customer satisfaction.
- Managed front desk operations during peak hours to ensure smooth service delivery.
- Assisted members with equipment usage and fitness inquiries.
- Handled membership registrations and account updates for clients.
- Processed payments and resolved billing issues for members.
Education
Public Health B.S. -
05-2026
GPA: Dean’s List w/ Honors
NYS Certified Personal Trainer - (American Council on Exercise)
08-2024
Skills
- Personal training
- Group fitness
- Fitness coaching
- Fitness program planning
- Strength training technique
- Health education
- Basic first aid
- Client engagement
- Customer service
- Member services coordination
- Anatomy
- Strong leadership
- Engaging personality
- Health promotion planning
- Health literacy
- Microsoft Word
- Data entry
- Client-centered communication
References
- Michael Gloss, YMCA, (716) 674-9622
- Jason Garrow, Studio 14, (716) 984-9235
- Josselyn Hancock, University at Buffalo, (631) 891-5102
Extra Curricular Accomplishments
- 3 Sport Athlete
- Basic Life Support Certified
- CPR Certified
- Youth Sports Education Volunteer
- Animal Sanctuary Volunteer
Timeline
Personal Training / Group fitness instructor - Studio 14 Circuit training
01.2025 - Current
Wellness Coach - YMCA West Seneca
01.2024 - 01.2025
Substitute Special Needs Aide - Carthage Central School District
01.2023 - 01.2024
Customer Service Associate - Planet Fitness
10.2022 - 01.2023
Youth Activities Associate - Village of Carthage
01.2022 - 01.2024
SUNY University at Buffalo - Public Health B.S.,
ACE Fitness - NYS Certified Personal Trainer, (American Council on Exercise)