Madilyn Campbell
Sun City Center,FL
Summary
Skilled in hosting, serving, and customer service in fast-paced restaurant environments. Proficient in prioritizing guest interactions, ensuring smooth service, and maintaining a positive atmosphere. Small business owner with expertise in operations, team coordination, and problem-solving. Strong multitasking abilities, keen attention to detail, and a solid work ethic. Volunteer experience with children at church highlights a special bond with kids and a focus on interactive learning. Certified in CPR and first aid. Passionate about cooking, meal prepping, nature, and personal growth. Dedicated to excellence in all pursuits.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Donut Food Truck
NV donuts
Riverview, FL
10.2024 - Current
- Identified top-selling products and hot ideas to create customer favorites and improve brand identity.
- Kept accurate records of sales data, expenses, profits.
- Took names and orders from customers and delivered them in a timely manner.
- Communicating when flavors go out of stock and provide them with different customer favorites.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Made different drinks, flavored lemonade, and iced coffee.
- Mostly worked next to daycares, serving the children and parents delicious donuts.
Professional Dog Groomer
Doggy day trips
Valrico, Florida
01.2022 - Current
- Kept accurate records of services performed for each animal.
- Provided additional services such as teeth brushing or flea treatments upon request.
- Answering phones and taking detailed appointments
- Checking dogs in and communicating what the customer visions and helping that vision come to life.
- Helping owners diagnose different health problems.
- Making sure the dog is comfortable and handling them with care.
- Managed financial transactions including receiving payments from customers.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Examined dogs to assess coat condition, skin health, and identify any potential medical issues.
Receptionist
Veterinary Medical Center
Lakewood Ranch
07.2025 - 02.2026
- Greeted clients and managed front desk operations efficiently.
- Scheduled appointments using veterinary management software to optimize clinic workflow.
- Provided exceptional customer service, addressing client inquiries and concerns promptly.
- Maintained accurate patient records and ensured confidentiality in compliance with regulations.
- Trained new staff on front desk procedures and customer service protocols effectively.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Host/ Server Assistant
Donovans Meatery
Riverview, FL
02.2025 - 04.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Host/server
Sunset Bar and Grill
Ruskin, FL
02.2024 - 01.2025
- Greeted and seated guests, ensuring timely service and optimal dining experience.
- Managed reservation system, optimizing table turnover and guest flow.
- Assisted in training new hosts on customer service standards and operational procedures.
- Coordinated with kitchen staff to communicate special requests and dietary restrictions.
- Monitored dining area for cleanliness, promptly addressing any issues to maintain atmosphere.
- Resolved guest concerns swiftly, maintaining high levels of satisfaction and loyalty.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
High School Diploma -
Acellus Academy
Wimauma, FL12.2021
Skills
- Sales and marketing
- Customer service
- Goal setting
- Problem-solving
- Adaptability and flexibility
- Excellent communication
- Multitasking Abilities
- Teamwork and collaboration
Certification
FIRST AID and CPR certified
FL drivers license
Timeline
Receptionist
Veterinary Medical Center
07.2025 - 02.2026
Host/ Server Assistant
Donovans Meatery
02.2025 - 04.2025
Donut Food Truck
NV donuts
10.2024 - Current
Host/server
Sunset Bar and Grill
02.2024 - 01.2025
Professional Dog Groomer
Doggy day trips
01.2022 - Current
High School Diploma -
Acellus Academy