Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madilyn Panuska

Brick,NJ

Summary

I have taken multiple courses directed toward both of my majors. Research Methods, Measurement & Statistics, Intro to Criminal Justice, Problems of Criminal Judiciary, Problems of Law Enforcement, Brain and Behavior, Psychology and Brain Science, Capital Punishment and the Law, Problems of Corrections, Psychopathology, Gender and Criminal Justice, Law; Policy; and Society, The Juvenile Justice System, The Social Self, Cultural Psychology, Cognition, Punishing Speech.

Overview

3
3
years of professional experience

Work History

Waitress

Marina Grille
06.2023 - Current
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Complied with all company policies regarding uniform standards, punctuality, and professionalism.


Client Service Intern

George Harms Construction
01.2024 - 02.2024
  • Maintained a clean and organized workspace, ensuring a professional environment for staff and clients.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Waitress

Cathys Ristorante
12.2020 - 02.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.

Restaurant Hostess

Cathys Ristorante
10.2020 - 12.2020
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.

Education

Bachelor of Science - Criminal Justice And Psychology

University of Delaware
Newark, DE
05.2025

Skills

    - Word, Excel, Powerpoint

    - Organization

    - Time Management

    - Can meet time requirements

    - Problem Solver

    - Attention to detail

    - Creativity

    - Active listening

    - Critical thinking

    - Collaboration

Timeline

Client Service Intern

George Harms Construction
01.2024 - 02.2024

Waitress

Marina Grille
06.2023 - Current

Waitress

Cathys Ristorante
12.2020 - 02.2023

Restaurant Hostess

Cathys Ristorante
10.2020 - 12.2020

Bachelor of Science - Criminal Justice And Psychology

University of Delaware

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Madilyn Panuska