Madilyn Proctor

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Enhanced customer satisfaction by providing personalized assistance and product recommendations.
• Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
• Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
• Collaborated with team members to execute store promotions and sales events, driving revenue growth.
• Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.

I worked in athletic training and and helped coach weight lifting to incoming students.

• Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
• Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer.
• Maintained tidy and organized environment to comply with cleanliness standards.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.