Madilyn Uranga
MOD Pizza
Midlothian
4
years of professional experience
Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at handling pressure and fast paced environments while demonstrating exceptional customer service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Work History
Team Member
3 Months- Collaborated with team to ensure timely food preparation and customer service.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Adapted recipes based on customer preferences and dietary restrictions to improve satisfaction
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Monitored and maintained clean working areas and cooking surfaces.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
- Monitored inventory levels, ensuring adequate stock for peak hours and reducing waste.
Server
5 Months- Assisted in maintaining cleanliness and organization of dining areas.
- Collaborated with kitchen staff to ensure timely food delivery.
- Took customer orders accurately and communicated special requests effectively.
- Resolved customer complaints promptly to enhance dining experience.
- Set up and arranged tables for special events and daily service needs.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Kennel Technician
8 Months- Cleaned and maintained kennel facilities to ensure pet safety and hygiene.
- Monitored animal behavior and health, reporting concerns to veterinary staff.
- Assisted in feeding and administering medications to dogs as needed.
- Engaged with dogs during playtime, promoting socialization and exercise.
- Collaborated with team members to develop daily care schedules for animals.
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Prepared food to meet needs of animals under care with appropriate meals.
Dry Cleaner Cashier
9 Months- Operated cash register and processed customer payments efficiently.
- Assisted customers with garment drop-off and pick-up inquiries.
- Maintained cleanliness and organization of the cashier area.
- Collaborated with team members to ensure timely service delivery.
- Resolved customer complaints with professionalism and empathy.
- Ensured accurate labeling and tagging of garments for proper tracking.
- Processed payments using cash registers and credit card machines.
Education
High School - General Studies
- Member of Varsity Choir
- Member of Varsity Color Guard
- Participates in AP classes
- Participates in UIL academics
- 3.6 GPA
Skills
Customer service
Team collaboration
Time management
Problem resolution
Attention to detail
Cash handling
Organizational skills
Communication skills
Strong work ethic
High volume dining
Guest engagement
Memory retention
Safe food handling
Exceptional customer service
Accomplishments
- Received a golden medal for 1st Place in prelims and Grand Champions in state competition for Color Guard
- Participated in State Championships for Marching Band/Color Guard
Timeline
Team Member
MOD Pizza
03.2026 - CurrentRead More
Server
Legacy Oaks Midlothian
06.2025 - 11.2025Read More
Kennel Technician
Midlo Mutt Hut
08.2023 - 04.2024Read More
Dry Cleaner Cashier
Dry Clean Super Center
08.2022 - 05.2023Read More
Midlothian High School
High School from General Studies
Read More