Madilynn Gandy
Orange Beach,AL
Overview
5
5
years of professional experience
Work History
Server
Cactus Cantina
Orange Beach, AL
06.2022 - Current
- Presented menus and answered questions regarding items.
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills and calculate totals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Restaurant Hostess
OSO at Bear Point Harbor
Orange Beach, AL
06.2020 - 03.2022
- Monitored dining area to assess server capacity and estimate wait times.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Greeted incoming guests to escort to assigned dining area and present menus.
Education
High School Diploma -
Columbia Southern University
Orange Beach, AL05-2024
Skills
- Proficient in Google Docs and Microsoft Word
- Video Editing Proficiency (DaVinci)
- Certified in Adobe Photoshop
- Problem solving
- Teamwork
- Customer service
- Written communication
- Time management
- Organized and detail-oriented
Hobbies and Special Interests
- Photography
- Art
- Reading
- Volunteer work (worked with the Salvation Army Angel Tree project);
Timeline
Server
Cactus Cantina
06.2022 - Current
Restaurant Hostess
OSO at Bear Point Harbor
06.2020 - 03.2022
High School Diploma -
Columbia Southern University