Madina Fellerman
Brooklyn,NY
Summary
Detail-oriented and articulate self-starter with an educational background in foreign policy and government and a diverse work history that ranges from product design and manufacturing to working at legendary New York City music venues.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
19
19
years of professional experience
4
4
Languages
Education
Bachelor of Arts - Political Science and Government -
05.2001
Bachelor of Arts - Communication Studies -
05.2001
Skills
- Budget Administration
- Business Management
- Regulatory Compliance
- Contract Management
- Fiscal Management
- Payment Processing
- Microsoft Word/Excel
- GAAP/IFRS
Work History
Sales/Bartender
Brooklyn Mirage/Avant Gardner
04.2019 - Current
- I have been working at Brooklyn Mirage for five years. It is the largest venue in North America, with a maximum capacity of up to 13,000 people. My primary responsibilities are to increase sales, sometimes up to $40,000 rings per event, and ensure customer satisfaction by providing excellent service. Brooklyn Mirage is known for its theatrical stages and performances, and working there requires dressing up in theme.
- I always maintain a clean and organized workspace to ensure compliance with Department of Health regulations. I also contribute to a positive work environment through effective teamwork and communication with my colleagues. I have streamlined inventory management by accurately tracking stock levels to minimize waste and control costs.
Co-owner and Designer
Private Opening Jewelry
05.2010 - 01.2020
- I have started a small business that specializes in designing and fabricating unique pieces of jewelry using the lost wax process. To showcase my products, I have created professionally staged presentations for trade shows, the company's website, www.privateopening.com, and social media accounts. I have also participated in pop-up events and holiday markets to promote my business. By developing and maintaining strong relationships with clients, I have been able to achieve repeat business and referrals. Additionally, I have expanded wholesale trade shows and diversified my product offerings by researching market trends and identifying potential growth opportunities.
Guest Relations Associate
Cielo Club
10.2007 - 01.2019
- As a former staff member of Cielo, one of New York City's most renowned house music venues, I am proud to have played a significant role in the venue's success. During my 12-year tenure, I implemented highly effective marketing strategies that led to an impressive 30% increase in bottle service revenue. My attention to detail and exceptional customer service skills allowed me to manage cash and credit card transactions ranging from $15,000 to $25,000 daily with ease. I always prioritized providing top-notch support to VIP guests, ensuring their individual needs were met to the highest standard. Additionally, I was involved in booking and coordinating reservations for incoming parties and special events, ensuring they received the best possible experience. Resolving billing issues was another crucial aspect of my role, and I always made sure that every guest left the venue satisfied with their overall experience. As a result, I am confident in my ability to make a positive impact in any role that requires exceptional customer service and marketing skills.
Operations Manager
Toi Pour Moi Handbags
07.2005 - 07.2009
- I used to work for a creative handbag designer and was responsible for day-to-day operations. During my tenure, I was able to increase the customer base by 20%. I also improved efficiency by simplifying processes and implementing cost-saving initiatives. Furthermore, I successfully negotiated with retailers and wholesalers. I analyzed upcoming program plans to estimate the resources required and prepared budgets and expense reports. Additionally, I maintained positive relationships with clients and vendors by participating in trade shows and pop-up fairs.
Timeline
Sales/Bartender - Brooklyn Mirage/Avant Gardner
04.2019 - Current
Co-owner and Designer - Private Opening Jewelry
05.2010 - 01.2020
Guest Relations Associate - Cielo Club
10.2007 - 01.2019
Operations Manager - Toi Pour Moi Handbags
07.2005 - 07.2009
East Stroudsburg University of Pennsylvania - Bachelor of Arts - Political Science and Government,
East Stroudsburg University of Pennsylvania - Bachelor of Arts - Communication Studies,
Business Website
www.privateopening.com
Volunteer Experience
From September 1997 to May 2001, as a member of the International Student Organization at ESU, I participated in soup kitchens and extensive building clean-ups in Philadelphia, PA.
From May 1999 to August 2002, the Center for Independent Living in Williamsport, PA, assisted athletes at the Special Olympics.
Volunteer Experience
From September 1997 to May 2001, as a member of the International Student Organization at ESU, I participated in soup kitchens and extensive building clean-ups in Philadelphia, PA.
From May 1999 to August 2002, the Center for Independent Living in Williamsport, PA, assisted athletes at the Special Olympics.
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