Madinah Beyah
St Louis,MO
Summary
Dynamic Patient Care Coordinator with a proven track record at Sound Health Services, excelling in scheduling and insurance authorization. Expert in data entry and record management, enhancing operational efficiency. Renowned for delivering exceptional customer service, fostering patient trust, and streamlining processes to improve care access. Committed to maintaining HIPAA compliance.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
Sound Health Services
St Louis, MO
06.2023 - Current
- Coordinate patient scheduling, referrals, and follow-up appointments across multiple providers.
- Verify insurance and obtain authorizations to ensure timely and accurate billing.
- Maintain electronic medical records and support efficient office operations.
- Serve as the first point of contact for patient inquiries, delivering professional and compassionate service.
Patient Service Representative
Mercy
St Louis, MO
01.2022 - 04.2023
- Managed patient inquiries and appointment scheduling, ensuring seamless communication with healthcare providers.
- Streamlined patient registration process, enhancing accuracy and efficiency in data collection.
- Coordinated insurance verification processes, reducing delays in patient care access.
- Assisted in resolving billing discrepancies, improving patient satisfaction and trust in services.
Education
High School Diploma -
Lift For Life Academy
St Louis, MOSkills
- Data Entry & Record Management
- Insurance Authorization & Billing
- Scheduling & Coordination
- Microsoft Office (Word, Excel, Outlook)
- HIPAA Compliance
- Customer Service & Communication
Timeline
Patient Care Coordinator
Sound Health Services
06.2023 - Current
Patient Service Representative
Mercy
01.2022 - 04.2023
High School Diploma -
Lift For Life Academy