
Motivated healthcare support professional with experience in patient-facing and administrative roles, including
insurance verification, EMR updating, payment processing, and accurate record management. Strong
communicator known for reliability, confidentiality, and maintaining accuracy in fast-paced clinical settings.
Seeking to contribute to a healthcare team within a general medical support or administrative role.
• Update and maintain accurate patient information and documentation within EMR systems.
• Verify insurance benefits and eligibility to ensure accurate claims and billing.
• Process patient payments and account balances with precision and confidentiality.
• Respond to billing questions and claim status inquiries in a professional manner.
• Support efficient clinical and administrative workflows through organized record management.
• Handle confidential medical information in accordance with HIPAA requirements.