Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Mikaela Choriki

Billings,MT

Summary

Motivated healthcare support professional with experience in patient-facing and administrative roles, including

insurance verification, EMR updating, payment processing, and accurate record management. Strong

communicator known for reliability, confidentiality, and maintaining accuracy in fast-paced clinical settings.

Seeking to contribute to a healthcare team within a general medical support or administrative role.

Overview

8
8
years of professional experience

Work History

Patient Care Coordinator

Bauer & Clausen Optometry
Billings, Montana
11.2024 - 11.2025

• Update and maintain accurate patient information and documentation within EMR systems.

• Verify insurance benefits and eligibility to ensure accurate claims and billing.

• Process patient payments and account balances with precision and confidentiality.

• Respond to billing questions and claim status inquiries in a professional manner.

• Support efficient clinical and administrative workflows through organized record management.

• Handle confidential medical information in accordance with HIPAA requirements.

Program Coordinator

Boys And Girls Clubs Of Yellowstone County
Billings, MT
06.2017 - 10.2024
  • Implemented program changes by collaborating with team members effectively.
  • Gathered participant feedback to enhance future programming initiatives.
  • Developed innovative programming ideas to maintain relevance and foster growth.
  • Executed daily responsibilities with accuracy and efficiency.
  • Facilitated collaboration among diverse coworkers and children to achieve objectives.
  • Organized engaging activities for various groups, promoting participation and enjoyment.

Barista

City Brew Coffee
Billings, Montana
02.2023 - 04.2024
  • Ensured cleanliness and organization of coffee bar area to enhance operational efficiency.
  • Collaborated with team members to optimize workflow during peak hours.
  • Informed customers about menu items, delivering personalized recommendations.
  • Managed cash register operations, processing transactions accurately.
  • Responded to customer inquiries promptly, maintaining high service standards.

Education

High School Diploma -

Billings Senior High School
Billings, MT
05-2019

Skills

  • HIPAA Compliance & Confidential Information Handling
  • Electronic Medical Records (EMR) Updating & Data Accuracy
  • Insurance Verification & Payment Processing
  • Patient Scheduling & Front Desk Support
  • Customer Service & Professional Communication
  • Data Entry & Record Management
  • Problem Solving & Attention to Detail
  • Microsoft Office & Google Workspace
  • Team Collaboration & Adaptability

Affiliations

  • Teen Mentor – Boys & Girls Clubs of Yellowstone County
  • Volunteer – St. Bernard’s Youth Group

References

References available upon request.

Timeline

Patient Care Coordinator

Bauer & Clausen Optometry
11.2024 - 11.2025

Barista

City Brew Coffee
02.2023 - 04.2024

Program Coordinator

Boys And Girls Clubs Of Yellowstone County
06.2017 - 10.2024

High School Diploma -

Billings Senior High School
Mikaela Choriki