Madisan Wynn
Dallas,TX
Summary
With 10+ years of customer service experience and a strong background in collections and sales, I possess excellent phone etiquette and a track record of delivering exceptional service. Alongside my retail background, I have successfully managed the timely delivery of large quantities of packages. My quick thinking and efficient information retention make me a valuable asset in fast-paced environments. As a natural leader, I excel in group settings and am always ready to take charge. Committed to making a positive impact in any role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Driver
OnPoint Delivery, LLC
Richardson, TX
12.2024 - Current
- Maintains eco-friendly transportation using electric vans.
- Enhanced organization by implementing effective sorting strategies.
Account Associate
Westlake Financial
03.2024 - 12.2024
- Administered a portfolio of several customer accounts.
- Managed call inquiries with professionalism.
- Resolved inquiries and managed high-volume calls efficiently.
- Managed inquiries through inbound call center lines.
- Executed successful outbound call strategies.
Amazon Associate
Amazon.com
Mansfield, TX
11.2021 - 02.2024
- Monitored and maintained conveyer belt functionality.
- Analyzed situations to implement effective solutions.
- Executed systematic packing procedures ensuring accuracy.
Shift Supervisor
CVS Health
Mansfield, TX
07.2023 - 12.2023
- Initiated the start of business each day.
- Managed telephone inquiries with professionalism and attentiveness.
- Optimized warehousing efficiency.
- Managed end-of-day operations of retail establishment.
- Monitored stock levels to prevent shortages and maintain product availability.
- Processed incoming shipments efficiently and accurately.
- Enhanced accuracy in managing financial records.
Wal-Mart Associate
Walmart
12.2018 - 12.2021
- Ensured smooth workflow by handling production equipment.
- Organized merchandise for optimal display.
- Maintained organized and visually appealing displays of apparel merchandise.
- Handled incoming and outgoing phone calls efficiently.
- Curated product recommendations for customer satisfaction.
- Optimized support for clients.
- Boosted revenue by implementing effective merchandising techniques.
Education
High school diploma -
The Phoenix Academy/Summit High School
Mansfield, TX11.2019
Skills
- Order picking
- Guest services
- IOS
- Communication skills
- E-commerce
- Cash register
- Shift Management
- Sales Experience
- Retail Sales
- Cash Handling
- Retail sales
- Shift management
- Sales
- Organizational Skills
- Merchandising
- Debit Collections
- Basic Math
- Customer service
- Cash management
- Phone etiquette
- Microsoft Office
- Supervising experience
- Cashiering
- Management
- Cash handling
- Data entry
- Very Fast learned
- Quick on me feet
- Engaging with customers
- Retain information quickly
Certification
Driver's License
Willing To Relocate
Tarrant County, TX
Personal Information
Authorized To Work: US for any employer
Timeline
Delivery Driver
OnPoint Delivery, LLC
12.2024 - Current
Account Associate
Westlake Financial
03.2024 - 12.2024
Shift Supervisor
CVS Health
07.2023 - 12.2023
Amazon Associate
Amazon.com
11.2021 - 02.2024
Wal-Mart Associate
Walmart
12.2018 - 12.2021
High school diploma -
The Phoenix Academy/Summit High School