Porge Lee
Brooklyn Park,mn
Summary
Detail-oriented Warehouse Forklift Operator with extensive experience in loading, unloading, and organizing shipments. Proficient in forklift operations, pallet jacking, and maintaining warehouse safety protocols. Eager to leverage strong problem-solving and material handling skills to contribute effectively to a dynamic warehouse team.
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Overview
22
22
years of professional experience
Work History
Delivery Driver
Len Busch Roses
Plymouth, MN
04.2026 - Current
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Managed route planning using GPS technology to optimize delivery times.
- Assisted in training new drivers on safety protocols and operational procedures.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Collaborated with warehouse staff to streamline loading processes for improved efficiency.
- Implemented best practices for safe handling and transportation of goods during deliveries.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Loaded truck and properly secured items to prevent damage for deliveries.
WAREHOUSE ASSOCIATE
Graco
Rogers, MN
10.2020 - 08.2025
- Loaded and unloaded trucks quickly and safely using pallet jacks and other equipment.
- Sorted and organized merchandise in preparation for shipment.
- Moved products and equipment to appropriate locations to maintain workspace cleanliness.
- Packaged and sealed products according to order size and specifications.
- Loaded and unloaded shipments from delivery trucks after completing order documentation.
- Operated forklifts and pallet jacks to transport shipments and equipment.
- Interacted effectively with staff through ongoing communication and exchange of information.
- Utilized RF Scanner to track products in transit.
- Efficiently operated forklift to move materials around the warehouse.
- Operated manual pallet jack to move products throughout warehouse.
- Collaborated with team members to optimize efficiency in the warehouse.
AGENT
First Financial Security
Minneapolis, MN
06.2012 - 01.2022
- Utilized problem-solving abilities to troubleshoot customer issues promptly and professionally.
- Provided excellent customer service, demonstrating strong communication and interpersonal skills.
- Built positive relationships with customers through consistent follow-up communications.
- Trained new agents on company policies, procedures, systems and processes.
- Successfully handled escalated calls with patience and understanding.
- Attended team meetings regularly to discuss challenges faced by department.
- Cultivated and maintained strong relationships with clients and colleagues to promote customer loyalty.
- Followed up with customers to maintain satisfaction and encourage repeat business.
- Managed incoming calls, emails, and chats to address customer needs and concerns.
- Investigated products or markets to determine areas for opportunity.
CARRIER
Street Fleet
Minneapolis, MN
04.2019 - 09.2020
- Maintained accurate records of deliveries and pickups.
- Successfully navigated complex routes using GPS technology to ensure on-time deliveries.
- Utilized effective problem-solving techniques when dealing with unexpected delivery delays or customer complaints.
- Handled cash payments from customers in an efficient manner while adhering to company procedures regarding accounting records and security measures.
- Performed routine vehicle maintenance checks such as checking tire pressure, fluid levels, and brakes before leaving on a route.
- Ensured compliance with hazardous materials regulations when transporting hazardous items such as chemicals or flammable liquids.
- Adhered to strict safety protocols while loading and unloading cargo from trucks and other vehicles.
- Communicated effectively with dispatchers via radio systems in order to receive updated information about changes in routes or delivery schedules.
- Maintained a professional attitude at all times when interacting with customers both face-to-face and over the phone.
- Demonstrated strong attention to detail while completing paperwork related to each shipment such as invoices, bills of lading.
- Exhibited flexibility by taking on additional tasks as needed such as helping out with warehouse operations or making special deliveries outside normal routes.
- Provided timely delivery of packages and freight, ensuring that all shipments were handled properly according to company policies.
- Accurately recorded the details of each shipment, including package weight, size, destination, and estimated time of arrival.
- Delivered high volume of mail daily in a timely and efficient manner.
- Sorted mail and packages according to delivery sequence.
- Picked up and delivered mail to established mail stops.
- Obtained signatures on registered, insured, and certified mail.
- Ensured customer privacy by securely delivering mail and packages to the correct address.
- Sorted mail according to destination and type.
- Communicated with dispatcher, modifying route according to instructions.
- Delivered mail to residences and business establishments along specified routes by walking and driving, using combination of satchels, carts, cars, and small trucks.
DEPARTMENT LEAD
Sawyer MFG Company
Tulsa, OK
11.2012 - 02.2017
- Coached colleagues on problem-solving techniques and best practices in order to increase efficiency.
- Resolved customer complaints in a timely manner utilizing exceptional conflict resolution skills.
- Enforced policies, procedures, and safety protocols throughout the workplace environment.
- Collaborated cross-functionally with other departments to optimize performance outcomes.
- Established effective procedures for tracking inventory levels, sales data, and other departmental metrics.
- Organized special events or projects as needed by upper management or customers.
- Resolved conflicts and disciplinary issues within the department.
- Handled escalated customer issues, driving customer satisfaction and repeat business.
- Drive a forklift to manages the warehouse parts.
- Help the team on the floor to get projects done.
PIZZA DELIVERY DRIVER
Domino's Pizza
Fresno, CA
12.2006 - 07.2008
- Developed strong customer service skills while interacting with customers and responding to inquiries.
- Ensured that all orders were delivered intact and free from damage or defects.
- Demonstrated the ability to work cooperatively with others as part of a team in order to fulfill orders quickly and accurately.
- Delivered pizzas to customers in a timely manner, often exceeding expectations on delivery times.
- Assisted in the preparation of ingredients needed for pizza toppings as well as other items on the menu when required.
- Responded promptly to customer complaints or feedback related to pizza quality or delivery experience.
- Managed cash transactions accurately and responsibly while delivering orders.
- Adhered to company policies and procedures regarding food safety and hygiene standards.
- Collaborated with restaurant staff in order to maintain an accurate inventory of supplies and materials used for making pizzas.
- Checked orders before delivery for accurate quantities and charges.
- Delivered guest service with high-level hospitality to boost customer service.
- Loaded beverages and food orders into vehicle, carefully arranging to avoid spillage.
- Delivered food orders to customers in a timely manner.
- Collected money from customers, make change, and record transactions on customer receipts.
DIET TECHNICIAN
St. Joseph Hospital
Denver, CO
07.2004 - 07.2005
- Maintained accurate records of all patient interactions, including diet instructions and nutritional assessments.
- Developed and implemented meal plans tailored to individual patient needs.
- Analyzed menus to ensure that they meet the dietary requirements of various populations.
- Developed recipes that adhere to specific dietary guidelines or restrictions.
- Monitored food service operations to ensure compliance with established policies and procedures.
- Delivery patients their food tray to their food on time.
Education
HIGH SCHOOL DIPLOMA -
Cornerstone Christian Correspondence School
Townsend, Georgia06-2019
Skills
- Problem-solving
- Attention to detail
- Shipping and receiving
- Warehouse safety
- Warehouse organization
- Loading and unloading
- Pallet jacking
- Order picking and processing
- Inventory counting
- Warehouse operations
- Barcode scanning
- Picking and packing
- Cleaning and organizing
- Safety protocols
- Sorting and labeling
- Lifting and sorting
- Wrapping and boxing
- Time management
- Packaging and labeling
- Material handling
- Team collaboration
- Warehouse environment safety
- Workplace cleanliness
- Pallet jack operations
- Equipment operation
- Forklift operations
- Forklift certified
- Self-motivated and disciplined
- Stacking and staging
- Order preparation
- Order picking
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Dependable and reliable
- Punctual and reliable
- Safe driving
- Time management skills
- Clean driving record
- GPS and route planning
- Safe driving record
- Route management
- GPS navigation
Timeline
Delivery Driver
Len Busch Roses
04.2026 - Current
WAREHOUSE ASSOCIATE
Graco
10.2020 - 08.2025
CARRIER
Street Fleet
04.2019 - 09.2020
DEPARTMENT LEAD
Sawyer MFG Company
11.2012 - 02.2017
AGENT
First Financial Security
06.2012 - 01.2022
PIZZA DELIVERY DRIVER
Domino's Pizza
12.2006 - 07.2008
DIET TECHNICIAN
St. Joseph Hospital
07.2004 - 07.2005
HIGH SCHOOL DIPLOMA -
Cornerstone Christian Correspondence School