Madisen Byrd
Altamonte Springs
Summary
Professional in the coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.
Overview
4
4
years of professional experience
Work History
Barista
Neumors Childrens Hospital
02.2025 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Shift Leader
Barnies Coffee and Tea Co.
08.2024 - 12.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Lead Barista
Barnes & Noble
10.2023 - 07.2024
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Associate Team Lead
Panera Bread
12.2020 - 08.2023
- Identified areas for process improvement and recommended solutions that led to increased efficiency within the department.
- Supported cross-functional teams in achieving project milestones, ensuring timely delivery of products and services.
- Assisted management with recruitment initiatives, contributing to the successful hiring of high-quality candidates for key positions.
- Implemented quality assurance measures to maintain high standards of deliverables, reducing client complaints and increasing customer satisfaction.
Education
High School Diploma -
Winter Springs High School
Winter Springs, FL12-2020
Skills
- Time management
- Fluency in American Sign Language
- Friendly and outgoing
- Attention to detail
- Team player
- Team leadership
- Cash handling
- Adaptive and creative
- Beverage preparation
- POS systems
Timeline
Barista
Neumors Childrens Hospital
02.2025 - Current
Shift Leader
Barnies Coffee and Tea Co.
08.2024 - 12.2024
Lead Barista
Barnes & Noble
10.2023 - 07.2024
Associate Team Lead
Panera Bread
12.2020 - 08.2023
High School Diploma -
Winter Springs High School
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