Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Madisen Kline

Summary

Proven leader with a track record of enhancing operational efficiency and driving performance improvement at Tri County Management. Excelled in maintaining high standards of service, achieving significant productivity gains. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits.

Overview

4
years of professional experience
1
Certificate

Work History

Tri County Management

Certified Swing Manager
06.2022 - Current

Job overview

  • Trained crew members on how to perform tasks correctly.
  • Monitored premises and assigned tasks to keep facilities clean, neat, stocked, and organized.
  • Oversaw 4-5 shifts each week with up to 18 employees and as much as $8,000 in business.
  • Managed employee performance to give guests accurate, efficient, and personable service each and every time.
  • Purchased food and cultivated strong vendor relationships.
  • Maximized quality assurance by completing frequent line checks.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Kept facility compliant with health codes, sanitation requirements, and license regulations, alleviating potentially heavy fines.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.

Chick-fil-A

Team Leader Manager
09.2020 - 06.2022

Job overview

  • Led employee relations through effective communication, coaching, training, and development.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
  • Defined clear targets and objectives and communicated to other team members.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Education

Youngstown State University
Youngstown, OH

BBA from Accounting
05.2028

University Overview

  • Student of the Sokolov Honors College
  • Youngstown State University President's Scholarship Recipient
  • Completed AP course in Calculus
  • Graduated high school with a 4.08 GPA
  • Ranked in the Top 5 in high school graduating class 2024
  • National Honor Society Member 2023-current

Skills

  • Staff Recruitment
  • Accurate money handling
  • Employee Training
  • Operational Efficiency
  • Sales Support
  • Performance Improvement
  • Event Coordination
  • Expense Tracking
  • Strategic Planning
  • Budget Administration
  • Leadership abilities
  • Time management abilities

Certification

  • Food Production Manager Certification, ServSafe - April 2023 to April 2028

Languages

French
Limited Working

Timeline

Certified Swing Manager

Tri County Management
06.2022 - Current

Team Leader Manager

Chick-fil-A
09.2020 - 06.2022

Youngstown State University

BBA from Accounting

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Madisen Kline