Summary
Overview
Work History
Education
Skills
Certificates/Licenses
Timeline
AdministrativeAssistant

Linda Lovelady

Apache Junction,AZ

Summary

Dedicated, energetic, and hardworking Administrative Assistant. Maintains professional appearance and demeanor and completes assigned tasks with focus on quality and in a timely manner. Dependable and quick-learner, team player with effective communication and organization skills. Been in the property management/customer service field for close to 12 years

Overview

17
17
years of professional experience

Work History

Administrative Assistant

Tri City Property Management
Mesa, AZ
08.2021 - Current
  • Professionally answers and quickly redirects multiple calls
  • Receives and documents up to 15 - 20 Architectural Request weekly
  • Responds to owner and tenant questions promptly
  • Processes numerous violations weekly
  • Replies to multiple emails daily
  • Submits work orders
  • Established great rapport with owners and tenants

Leasing Specialist

Main Street Renewal LLC
Chandler, AZ
01.2018 - 11.2020
  • Invited prospects to fill out application.
  • Answered phone calls and emails quickly and effectively.
  • Worked with property managers and construction team to maintain market readiness and facilitate smooth transitions.
  • Regularly inspected home(s) to keep property in great shape.
  • Kept accurate records of all resident and tenant correspondence.
  • Collected and processed lease applications.
  • Performed background checks on over 30+ resident applicants weekly
  • Kept meticulous records of all correspondence between management and tenants.
  • Pleasantly greeted visitors to office and offered my assistance.
  • Submitted daily reports.

Field Agent

Main Street Renewal LLC
Chandler, AZ
01.2019 - 03.2020
  • Toured property with prospective tenants
  • Viewed aged vacancies, market-ready homes, and completed and updated market surveys.
  • Created and submitted daily reports on home inspections and submitted work orders as needed.
  • Conducted property tours for up to 80+ properties weekly.
  • Escalated any major issues to property manager and/or construction team for immediate remediation.
  • When Covid-19 hit was asked to go back into office and perform Leasing Specialist duties

Administrative Assistant

Rentals America
Mesa, AZ
06.2013 - 12.2018
  • Responsible for processing large bank deposits.
  • Reconciled credit card statements monthly
  • Professionally answered and quickly redirected phone calls daily.
  • Ordered and distributed office supplies while adhering to a fixed budget.
  • Managed vendor bills and paid invoices by check and direct deposit.
  • Retrieve sorted and addressed all mail daily.
  • Welcomed office visitors, owners, and residents warmly and with a smile.
  • Alerted staff to arrivals of scheduled appointments.
  • Generated up to 75+ late fee emails monthly.
  • Added all fees to resident and owner portals.
  • Maintained a clean and organized reception area.
  • Learning TPT Process

Assistant Restaurant Manager

Feedbag Restaurant
Apache Junction, AZ
02.2009 - 08.2013
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Delivered in-depth training for up to 15+ workers in food preparation and customer-facing roles to promote strong team performance.
  • Pitched in to help host, wait staff, cooks and/or bussers when needed.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Placed weekly food order
  • Motivated staff to perform at peak efficiency and quality.
  • Great customer service skills

Education

High School Diploma -

Apache Junction High School
Apache Junction, AZ
05.1981

Skills

  • Professional phone etiquette
  • Knowledgeable in Yardi, Propertyware, and Vantaca
  • Minimal knowledge of Appfolio
  • Basic Microsoft Excel and Word
  • Highly organized and dependable
  • Strong attention to detail

Certificates/Licenses

Arizona Real Estate License: 04/2021

Timeline

Administrative Assistant

Tri City Property Management
08.2021 - Current

Field Agent

Main Street Renewal LLC
01.2019 - 03.2020

Leasing Specialist

Main Street Renewal LLC
01.2018 - 11.2020

Administrative Assistant

Rentals America
06.2013 - 12.2018

Assistant Restaurant Manager

Feedbag Restaurant
02.2009 - 08.2013

High School Diploma -

Apache Junction High School

Similar Profiles

CREATE PROFILE
Linda Lovelady