Boschnee Erler
Authorization Specialists
Sparks,NV
Summary
A motivated, resourceful, and passionate individual who excels at multitasking, customer service, and communication. Eager to learn and expand on current knowledge. Experience serving others from a wide variety of ages and backgrounds.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Duncan Family Healthcare
Reno, NV
05.2016 - Current
- Patient Registration
- Schedule patient appointments
- Patient Check in/check out
- Verify Insurance eligibility
- Verify patient appointments
- Answered and quickly redirected up to 150 calls every day.
- Verify Medication refill/change request
- Submit Medication Prior Authorization
- Maintain all Inbound/Outbound Referrals
- Schedule Medicaid patients transportation to and from appointments
- Schedule meetings/Lunch's
- Place phone calls to pharmacies
- Submit Imaging orders and Lab orders
- Maintain all incoming/outgoing Medical record request
- Follow up on all outgoing referrals
- Maintain office providers schedules
- Correctly classify and maintain all office documents
- Discharge patients
- Patient care coordination
- Register/Maintain patient Portals
- Assist with office chores
Face And Body Painter
Faces-4-Fun
500 N Sierra St
05.2008 - Current
- Created new face painting designs
- Kept track of inventory
- Customer service
- Responsible for the security and accounting of all sums of money handled in the course of a shift
- Enhance revenue through up-selling said inventory
- Maintained a neat and hygienic station for guests with a welcoming atmosphere
- Paint customers faces/body
Private Caregiver
All Valley Home Care Services
Reno, NV
01.2011 - 01.2015
- Assisted patients with bathing, oral hygiene, grooming, feeding, and elimination.
- Helped patients move in and out of beds, baths, wheelchairs, and automobiles.
- Cooked appetizing and satisfying meals and snacks.
- Maintained a clean, healthy and safe environment.
- Obtained household supplies and ran daily errands.
- Assisted with patient transfer and ambulation.
- Provided companionship/emotional support
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Helping clients take prescribed medication
- Knowledge of emergency response and first aid (CPR)
- Adhere to health and safety standards
Authorization Specialist
Reno Orthopedic Clinic
Reno, NV
09.2018 - Current
- Obtain authorization from patient's insurance companies prior to treatment, including for procedures, injections, referrals, durable medical equipment, imaging, surgeries, etc.
- Interact with insurance companies, various hospital departments, and physicians to offices effectively obtain authorizations for the next step in the treatment plan in a patient-focused manner.
- Accurately input information in patient's electronic medical records for each authorization obtained.
- Communicate with patient to confirm insurance information when authorization cannot be obtained.
- Communicate with patient access team effectively to reduce stress and scheduling workflows.
- Provide customer service, maintain confidentiality, and abide by HIPPA requirements.
Education
GED - undefined
Washoe High school
2009
State Board Certified Cosmetologist - Cosmetology
Milan Institute of Cosmetology
2011
Skills
- Professional phone etiquette
- Excellent communication skills
- Database management
- Articulate and well-spoken
- Customer service-oriented
- Flexible
- Accurate and detailed
- Works well under pressure
- Dedicated team player
- Multi-line phone proficiency
- Schedule management
- Critical thinker
- Employee training and development
- Filing and data archiving
- Commitment to quality and service
- Types 45 WPM
- Maintains confidentiality/HIPPA certified
Certification
CPR/First Aid
HIPPA Compliant
Timeline
Authorization Specialist
Reno Orthopedic Clinic
09.2018 - Current
Administrative Assistant
Duncan Family Healthcare
05.2016 - Current
Private Caregiver
All Valley Home Care Services
01.2011 - 01.2015
Face And Body Painter
Faces-4-Fun
05.2008 - Current
GED - undefined
Washoe High school
State Board Certified Cosmetologist - Cosmetology
Milan Institute of Cosmetology