Madison Adams
Timnath,CO
Summary
I have been a stay at home mom since August 2021, my husband retired from the NFL and I'm ready to come back to the workforce. I'm compassionate, knowledgeable and experienced all type of environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fulfillment
Target
09.2020 - 08.2021
- Followed procedures at all times for personal and team safety.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Communicated with other departments to facilitate fulfillment activities and address issues.
Pharmacy Technician/Cashier
Walgreens
03.2020 - 09.2020
- Receiving and confirming prescription orders, Preparing and filling prescriptions, Interacting with customers and answering questions, Maintaining pharmacy's safety by adhering to infection-control procedures, policies and regulations
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Shift Leader
Holy Juice
09.2019 - 03.2020
- Prepped frozen ingredients for smoothies prior to sales
- Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and cleaning drains
- Trained new employees and delegated daily tasks and responsibilities.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Restaurant Host
Laurel Hardware
07.2019 - 09.2019
- Welcoming guest in restaurant with warm welcoming smile
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
Cashier/server
Tijuana Flats
03.2019 - 07.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Served food and beverages promptly with focused attention to customer needs.
Shelter Advocate/Case manager
The Spring of Tampa Bay
05.2018 - 03.2019
- Delivered friendly service and offered expert support in every interaction.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Assisted with applications and collected required paperwork to help individuals register for supportive services.
- Supported individuals with legal, physical, or mental health concerns in dealing with routine needs and complex problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Wellness and Safety Center Specialist
St. Joseph's Children's Hospital
08.2017 - 05.2018
- Provide home-safety surveys to patients by bedside, provide resources, programs and services to children and their families.
- Travels to community sites and schools throughout the area with useful and practical presentations, classes and information.
- Educator in community programs - child passenger safety, water safety, nutrition, infant and child CPR, home safety, babysitting training and the mobile medical clinic.
- Worked in the Safety Store located in the hospital that sells prevention products.
- Strengthen and empower families and communities so they can foster the best possible development of children, youth and adults.
- Program delivery with an emphasis on child development and health and safety.
- Excel work - putting together all statistics from 2013 to present, all program participants and products given out
Student Manager
The University Of Tampa Atheltic Building-Lacrosse
10.2016 - 05.2018
- Online website/roster duties.
- Filmed practices and games.
- Get field ready and prepared for team.
- Led tours of athletic facilities to prospective student-athletes and their families
- Kept facility clean and neat with regular attention to maintenance demands.
Health and Wellness Specialist
Live Well UT
08.2015 - 05.2017
- Empowers the college community to continually improve healthy behaviors and lifestyles in themselves and others.
- Holistic well-being philosophy that addresses the community's dynamic need and all aspects of a balanced life by providing a wide array of services and education.
- Active Minds Committee - focuses on mental health and mental wellness in the UT community.
- Programs that help students manage their mental wellbeing, reminding any individual that no matter what problems are being faced
Retail
Surf Outfitters
08.2016 - 04.2017
- Working in store, register, warehouse.
- Part-time model - Billabong clothing and swimwear
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintenance
Colorado State University
06.2014 - 08.2016
- Fixed work orders throughout the University for maintenance help such as; pipe lines, plumbing and yard work.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Education
Bachelor of Science - Social Work
The University of Tampa
Tampa, Florida05.2018
High School Diploma -
Rocky Mountain High School
Fort Collins, Colorado05.2014
Skills
- Schedule Coordination
- Crisis Assessment
- Case Documentation
- Clinical Supervision
- Cognitive Behavioral Therapy
- Safety Planning
- Life Skills Development
- Customer Service
Certification
- Social Services Funds - ASO County social services funds training
- Core Competency Training - Florida Coalition Against Domestic Violence
- Diversity Language - Florida Coalition Against Domestic Violence
- Trauma Informed Care and De-Escalation - Florida Coalition Against Domestic Violence
- Bureau of Victim Compensation - State of Florida Office of the Attorney General
- HIPPA - Health Insurance Portability and Accountability Act
- AHEC - The Florida Keys Area Health Education Center: Epidemiology of Tobacco
- Bicycle Helmet Promotion - Florida's Pedestrian and Bicycling Safety Recourse Center
Leadership Experience
- The University of Tampa Women's Lacrosse, 08/2014, 05/2016, Tampa, Florida, Player, Committed approximately 20 hours per week to training, studying playbooks, watching film, travel and playing games while simultaneously maintaining full course load, Developed concentration, strong work ethic to meet personal and team goals, Disciplined, team and goal oriented, motivated, Started both freshman and sophomore year
- Thompson Valley High School Lacrosse, 06/2010, 05/2014, Fort Collins, Colorado, Varsity player, Committed hours a week for practice and games
- Youth Lacrosse Coach, 06/2010, 08/2012, Fort Collins, Colorado, Assistant Coach, Organized and communicated practice and game plans, Create a fun/safe environment
References
Warren Clute, (720) 365-0486, holyjuicebar@gmail.com Deyi Garcia, (723) 595-6304, deyigarcia@yahoo.com Michelle Arroys, (727) 945-3394, m.qa0326@gmail.com Kendal Mundy, (941) 628-3800, (813) 615-0589 x229, kendal.mundy@BayCare.org Gabriel Paez, (813) 257-3859, gpaez@ut.edu Chris Burdick, (401) 965-0673, cburdick@ut.edu
Timeline
Fulfillment
Target
09.2020 - 08.2021
Pharmacy Technician/Cashier
Walgreens
03.2020 - 09.2020
Shift Leader
Holy Juice
09.2019 - 03.2020
Restaurant Host
Laurel Hardware
07.2019 - 09.2019
Cashier/server
Tijuana Flats
03.2019 - 07.2019
Shelter Advocate/Case manager
The Spring of Tampa Bay
05.2018 - 03.2019
Wellness and Safety Center Specialist
St. Joseph's Children's Hospital
08.2017 - 05.2018
Student Manager
The University Of Tampa Atheltic Building-Lacrosse
10.2016 - 05.2018
Retail
Surf Outfitters
08.2016 - 04.2017
Health and Wellness Specialist
Live Well UT
08.2015 - 05.2017
Maintenance
Colorado State University
06.2014 - 08.2016
Bachelor of Science - Social Work
The University of Tampa
High School Diploma -
Rocky Mountain High School