Asad Diggs
Las Vegas,NV
Summary
Driven and detail-oriented professional with a proven track record at Lowe's, enhancing customer satisfaction and warehouse efficiency through expert order processing and inventory maintenance. Skilled in forklift operation and teamwork, consistently meeting or exceeding productivity goals. Known for exceptional communication and a flexible schedule, adept at boosting operational performance and team productivity. Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 100 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners.
Overview
3
3
years of professional experience
Work History
Fulfillment Associate
Lowe's
05.2023 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
CSO Representative
RDI Solutions
08.2022 - 12.2022
- Prepared and maintained case folders.
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Supervised people on electronically monitored home detention.
- Recommended remedial action or initiated court action in response to non-compliance with terms of probation or parole.
- Arranged for medical, mental health or substance abuse treatment services according to individual needs or court orders.
- Assisted in the development of new products or services, contributing valuable insights from direct customer interactions.
Warehouse Operator
Basic Modern Cosmetics
02.2022 - 08.2022
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Checked packages and merchandise for damage and notified vendors.
- Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.
- Enhanced team productivity with regular training sessions on safety protocols, equipment usage, and warehouse best practices.
- Maintained accurate inventory records, resulting in a reduction of discrepancies and costly errors.
- Played a crucial role in achieving successful annual inventory counts by meticulously organizing stock levels beforehand.
- Provided excellent customer service by efficiently processing returns, exchanges, or damages according to company policies.
- Maintained clean and organized work environment, adhering strictly to health and safety regulations.
- Boosted inventory accuracy, conducting frequent and detailed stock audits.
- Streamlined communication with logistics team, ensuring timely dispatch of goods.
Education
High School Diploma -
Shadow Ridge High School
Las Vegas, NV05.2021
Skills
- Teamwork and Collaboration
- Willing to Learn
- Product Packaging
- Team Leadership
- Customer Service
- Flexible Schedule
- Friendly and Courteous
- Issue Resolution
- Order picking skills
- Excellent Communication
- Detail Oriented
- Work Prioritization
- Punctual and Reliable
- Relationship Building
- Sorting and Organizing
- Order execution
- Equipment Operation
- Palletizing
- Correct labeling
- Order Accuracy
- Schedule Coordination
- Order Processing
- Inventory Maintenance
- Physical Stamina
- Forklift Operation
- Shipping procedures
- Merchandise Inspections
- Quality Control
- Hand-Eye Coordination
- Attention to Detail
- Critical Thinking
- Dependable and reliable
- Quick Learner
- Motivated Team Player
- Stocking
- Time Management
Timeline
Fulfillment Associate
Lowe's
05.2023 - Current
CSO Representative
RDI Solutions
08.2022 - 12.2022
Warehouse Operator
Basic Modern Cosmetics
02.2022 - 08.2022
High School Diploma -
Shadow Ridge High School