Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Madison Anderson

Northwood,CA

Summary

Highly-skilled phlebotomist with 6 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Dependable and effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Phlebotomist

Mercy One North Iowa
06.2023 - Current
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • While working in the Cancer Center lab, I draw from lines as well as access ports and draw from them.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.

Medical Receptionist

Mason City Clinic - Psychiatry
11.2021 - 11.2023
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.

Traveling Phlebotomist

Life Serve Blood Center
04.2021 - 11.2021
  • Increased overall efficiency by accurately labeling, processing, and storing blood specimens for timely analysis.
  • Traveled to different towns to draw patients blood for blood donation.
  • Promoted a comforting atmosphere for patients experiencing anxiety or fear related to blood draws with empathetic demeanor.
  • Reduced patient wait times through effective appointment scheduling and prompt service delivery.

Resident Assistant

Country Meadow Place
07.2020 - 06.2021
  • Delivered exceptional care to residents with diverse needs, ranging from dementia and Alzheimer''s patients to those requiring physical rehabilitation support.
  • Provided emotional support for residents during difficult transitions or personal challenges, enhancing overall mental wellbeing.
  • Trained new Resident Care Assistants in best practices and facility protocols, promoting teamwork and continuity of care across staff members.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted residents in managing medications, ensuring proper dosages and adherence to schedules.
  • Monitored vital signs regularly, quickly identifying any changes requiring medical intervention or adjustments to care plans.

Caretaker

Charlie Brown
08.2017 - 02.2019
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Ensured child safety by maintaining a clean, hazard-free environment and closely supervising all activities.
  • Developed strong relationships with parents to better understand each child''s unique needs and preferences.

Education

CNA - CNA

NIACC
Mason City
02.2024

High School Diploma -

Mason City Highschool
Mason City IA
06.2019

Skills

  • Venipuncture
  • Order of draw
  • Patient Care
  • Specimen handling
  • HIPAA Compliance
  • Communication abilities
  • Patient support
  • Medical terminology knowledge
  • Time Management
  • Team Player
  • Supportive
  • Front Desk Operations

Certification

  • CNA - Certified Nurse Assistant
  • PT - Phlebotomy Technician
  • DPT - Donor Phlebotomy Technician

Timeline

Phlebotomist

Mercy One North Iowa
06.2023 - Current

Medical Receptionist

Mason City Clinic - Psychiatry
11.2021 - 11.2023

Traveling Phlebotomist

Life Serve Blood Center
04.2021 - 11.2021

Resident Assistant

Country Meadow Place
07.2020 - 06.2021

Caretaker

Charlie Brown
08.2017 - 02.2019

CNA - CNA

NIACC

High School Diploma -

Mason City Highschool

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Madison Anderson