Summary
Overview
Work History
Education
Skills
Timeline
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MADISON ANDERSON

STUDENT
Alexander City

Summary

Detail-oriented and compassionate professional with experience in trauma-informed communication and high-stress emergency department support. Skilled in legal fundamentals, case-related documentation, and clear professional correspondence. Experienced in working in collaborative healthcare environments, supporting vulnerable individuals with professionalism and care.

Overview

9
9
years of professional experience

Work History

Clerk/ Receptionist

State Farm-Harold Cochran
08.2024 - 01.2025
  • Provided professional front-office support, greeting clients and managing appointments. Handled phone communications and internal correspondence efficiently. Maintained accurate records and organized administrative documentation.

ER Technician

Lake Martin Community Hospital
06.2016 - 02.2024
  • Assisted medical staff in high-pressure emergency situations, ensuring patient care and safety. Performed triage support, monitored patients, and documented clinical information accurately. Maintained confidentiality and adhered to hospital protocols.

ICU Receptionist

East Alabama Medical Center
03.2021 - 02.2022
  • Coordinated admissions, discharges, and patient transfers in the Intensive Care Unit. Facilitated communication between healthcare staff, patients, and families. Completed administrative tasks including recordkeeping and data entry with precision.

Education

Bachelor of Science - Criminal Justice, Minor in English

Troy University
Troy, AL
12-2026

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Southern Union
01-2021

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Central Alabama Community College
01-2020

High School Diploma -

Dadeville High School
Dadeville, Alabama
05-2016

Skills

  • Trauma-Informed Communication
  • Crisis Support
  • Case Documentation
  • Microsoft Office Suite Proficiency
  • Professional Communication
  • Confidentiality and Ethical Practice

Timeline

Clerk/ Receptionist

State Farm-Harold Cochran
08.2024 - 01.2025

ICU Receptionist

East Alabama Medical Center
03.2021 - 02.2022

ER Technician

Lake Martin Community Hospital
06.2016 - 02.2024

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Southern Union

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Central Alabama Community College

Bachelor of Science - Criminal Justice, Minor in English

Troy University

High School Diploma -

Dadeville High School
MADISON ANDERSONSTUDENT