Madison Arroyo
Cape Coral
Overview
5
5
years of professional experience
Work History
Licensed Nail Technician
GlamRs
05.2025 - Current
- Provided exceptional nail care services and treatments to ensure client satisfaction.
- Executed various nail techniques, including manicures, pedicures, and nail art designs.
- Developed strong client relationships through effective communication and personalized service.
- Assisted clients in selecting appropriate products for their individual needs and preferences.
- Managed appointment scheduling to optimize workflow and enhance customer experience.
- Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
- Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
VPK Teacher's Assistant
Miss Kellies Childcare
10.2023 - 04.2025
- Assisted lead teacher in developing and implementing lesson plans to foster student engagement.
- Engaged students in interactive activities that promote early literacy and social skills development.
- Enhanced students'' learning experiences by incorporating hands-on activities and group projects into daily lessons.
- Monitored classroom behavior, implementing positive reinforcement strategies to encourage participation.
- Supported VPK teacher in managing classroom behavior, implementing consistent rules and consequences for all students.
- Assisted in creating a positive, safe, and nurturing environment where students felt comfortable expressing themselves.
- Assisted with administrative tasks, including organizing events, preparing newsletters, and maintaining accurate student files.
Retail Sales Associate
Once Upon A Child Franchise
03.2022 - 10.2023
- Delivered exceptional customer service by assisting shoppers with product selections and inquiries.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed transactions accurately using point-of-sale systems to enhance checkout efficiency.
- Maintained organized merchandise displays to optimize product visibility and drive sales.
- Resolved customer complaints promptly, ensuring satisfaction and fostering repeat business.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in training new staff on store operations and customer engagement techniques.
- Answered questions about store policies and addressed customer concerns.
Hostess
Rumrunnners At Cape Harbour
08.2021 - 02.2022
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Coordinated with kitchen and wait staff to ensure smooth service flow.
- Monitored dining area for guest satisfaction and addressed concerns proactively.
- Trained new host staff on customer service standards and operational procedures.
- Developed strategies to enhance guest experience through personalized interactions.
- Implemented feedback mechanisms to improve service quality and efficiency.
Education
High School Diploma -
Ida S Baker High School
3500 Agualinda Blvd Nail Technician License - Nails
Aveda Institute
2040 Colonial Blvd, Fort Myers Fl03-2025
Skills
- Acrylic application
- Nail extensions
- Pedicure techniques
- Manicure design
- Client consultation
- Attention to detail
- Appointment scheduling
- Payment processing
- Customer service
- Client relations
- Teamwork
- Collaboration
- Time management
- Relationship building
Timeline
Licensed Nail Technician
GlamRs
05.2025 - Current
VPK Teacher's Assistant
Miss Kellies Childcare
10.2023 - 04.2025
Retail Sales Associate
Once Upon A Child Franchise
03.2022 - 10.2023
Hostess
Rumrunnners At Cape Harbour
08.2021 - 02.2022
High School Diploma -
Ida S Baker High School
Nail Technician License - Nails
Aveda Institute