Madison Barker
Evolution Public House
MERIDIANVILLE
9
years of professional experience
Dynamic professional with experience in bartending and customer service. Known for delivering exceptional service, training new staff, and fostering a positive team environment to enhance operational efficiency and customer loyalty.
Work History
Bartender/Serving Staff Member
1 Year 4 Months- Prepared and served a variety of cocktails and beverages with attention to quality and presentation.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Implemented efficient workflows during peak hours to enhance service speed and accuracy.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for the incoming shift, preparing cash drawers, and taking inventory.
Customer Service Representative
1 Year- Resolved customer inquiries effectively, ensuring high satisfaction and retention rates.
- Managed appointment scheduling using salon management software, optimizing client flow and service delivery.
- Trained new staff on customer service protocols and salon products, enhancing team performance and knowledge base.
- Processed transactions accurately, maintaining financial integrity and efficient cash handling procedures.
Server
1 Year 11 Months- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Science - Social Work
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Engaging personality
Timeline
Bartender/Serving Staff Member
Evolution Public House
03.2025 - 07.2026Read More
Customer Service Representative
Beach Fever Tanning Salon
03.2024 - 03.2025Read More
Server
Denny's Restaurants Franchise Association
04.2017 - 03.2019Read More
Salisbury University
Bachelor of Science from Social Work
Read More