Madison Beers
Raleigh,NC
Summary
Experienced hospitality professional with a strong record of driving customer satisfaction and repeat business. Known for patience, empathy, and persuasive communication. Engineering student skilled in plan review, reporting, research, and procedural implementation. A quick learner with teamwork skills and proficiency in CAD software and MS Office.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Trainer
Cracker Barrel
01.2023 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prioritize multiple tasks in a dynamic environment and stay calm and composed
- Assisted with training of new staff members
Shift Leader
Aquatech
05.2022 - 08.2022
- Trained new employees in job duties, safety procedures, and company policies
- Utilized excellent communication, organizational and time management skills while maintaining safety standards
Coach
Sports Connection
09.2021 - 05.2022
- Developed team-building exercises to promote unity and collaboration
- Enforced discipline and sportsmanlike behavior and imposed penalties for breach of such standards by individual students
Education
Bachelor of Science (B.S.) - Civil Engineering Candidate
North Carolina State University
Raleigh, NC05.2027
High School Diploma - undefined
Cox Mill High School
06.2023
Skills
- Strong work ethic
- Exceptional customer service
- Task prioritization
- Team collaboration
- Hospitality service expertise
- Memory retention
Certification
AutoCAD Certification
Timeline
Server/Trainer
Cracker Barrel
01.2023 - Current
Shift Leader
Aquatech
05.2022 - 08.2022
Coach
Sports Connection
09.2021 - 05.2022
High School Diploma - undefined
Cox Mill High School
Bachelor of Science (B.S.) - Civil Engineering Candidate
North Carolina State University
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