Madison Bell
Hephzibah
Summary
Dynamic medical assistant with extensive experience in patient care and medical records management. Proven track record of enhancing client satisfaction and streamlining operations. Skilled in medical terminology and customer service, ensuring compliance with privacy regulations while delivering exceptional support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant/Medical Receptionist
Dr Arun Jain
12.2018 - Current
- Assessed patient conditions for appropriate medical care prioritization.
- Administered injections to support patient treatment plans.
- Administered EKG tests to monitor patients' heart activity.
- Performed drug tests on patients to verify adherence to health regulations.
- Drawing blood.
- Entered patient information accurately into medical records system.
- Organized and filed patient charts to ensure easy access to medical records.
- Assisted physician in preparing prescriptions and documenting patient information.
- Medical Records
Server
Ruby Tuesday
07.2018 - 12.2018
- Engaged with customers to address inquiries and enhance dining experience.
- Delivered food orders to customers, ensuring timely service and satisfaction.
- Processed cash and credit transactions accurately, contributing to smooth operations.
Sales Coordinator/Customer Sales Representative
Southern Siding and Window Company
02.2018 - 07.2018
- Facilitated $1,033,847 in sales through initial and follow-up key customer interactions
- Coordinated customer service projects to improve client satisfaction.
Banquet Server/Wedding and Event Planner
Jekyll Island Club Hotel
08.2017 - 12.2017
- Executed comprehensive wedding and event design, preparation, and delivery
- Set up banquet rooms according to event specifications and client requests.
- Served food and beverages to guests in a timely and professional manner.
- Collaborated with kitchen staff to ensure smooth service during events.
- Assured customer comfort and satisfaction through detailed service execution
Crew Trainer/Expediter/Lead
Burger King
Brunswick
02.2016 - 08.2017
- Trained new crew members on operational procedures and company standards.
- Monitored team performance and provided constructive feedback regularly.
- Assisted in scheduling shifts to ensure adequate staffing levels.
- Displayed reliability while managing cash and credit transactions
- Cultivated positive interactions with customers and employees, earning several leadership roles
Team Leader/Expediter
Chick-fil-A
08.2015 - 12.2015
- Supervised team members to ensure efficient food preparation and customer service.
- Demonstrated positive customer and employee interactions, resulting in multiple supervisory roles
- Trained new staff on operational procedures and company standards.
- Managed inventory levels and coordinated supply orders for daily operations.
- Displayed dependability and accuracy in managing cash and credit transactions, fostering trust in financial responsibilities
Education
GED - CONTINUING EDUCATION
AUGUSTA TECHNICAL COLLEGE
Augusta, GA08-2018
Skills
- Medical terminology
- Vital signs
- Patient care
- Medical records
- Medical Billing
- Insurance processing
- Front desk
- Reception management
- Data entry
- Cash handling
- Front Office
- Privacy regulations
- Physiology knowledge
- Anatomy knowledge
- Customer service
- Leadership
Certification
RMA, 09/01/23, Present
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Medical Assistant/Medical Receptionist
Dr Arun Jain
12.2018 - Current
Server
Ruby Tuesday
07.2018 - 12.2018
Sales Coordinator/Customer Sales Representative
Southern Siding and Window Company
02.2018 - 07.2018
Banquet Server/Wedding and Event Planner
Jekyll Island Club Hotel
08.2017 - 12.2017
Crew Trainer/Expediter/Lead
Burger King
02.2016 - 08.2017
Team Leader/Expediter
Chick-fil-A
08.2015 - 12.2015
GED - CONTINUING EDUCATION
AUGUSTA TECHNICAL COLLEGE