Madison Benkhalfa
Arlington,TN
Summary
Dynamic and organized professional with a strong background in customer service at Chick-fil-A. Proven ability to enhance guest satisfaction through effective multitasking and teamwork. Recognized for streamlining operations and training new staff, ensuring compliance with health standards while maintaining a welcoming atmosphere. Adaptable and skilled under pressure, committed to excellence in service delivery.
Overview
2
2
years of professional experience
Work History
Front of House
Chick-fil-A
Memphis Tn
07.2023 - Current
- Exhibited a strong commitment to personal accountability.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced customer satisfaction by providing efficient and friendly service at the front of house.
- Expedited order processing during peak hours by effectively communicating with the front of house team.
- Supported the front of house operations during showtimes, ensuring a seamless experience for audience members from entrance to exit.
- Collaborated with fellow front of house members to create a cohesive atmosphere that fostered teamwork and excellence in service delivery.
- Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
- Ensured compliance with health and safety regulations by regularly inspecting the front of house area for potential hazards.
- Proactively identified opportunities for process improvement within the Front of House operations, implementing changes to enhance overall effectiveness.
- Streamlined front of house operations for improved efficiency and overall guest experience.
- Actively participated in team meetings to share best practices on improving overall guest experience at the front of house area.
- Trained new employees on front of house policies, procedures, and best practices to ensure consistent service quality.
Education
High School Diploma - Criminal Justice
Arlington High School
Arlington, Tn05.2022
Skills
Great with customer service and putting others first
Can lift heavy weight
Very organized individual
Amazing at multitasking
Good under pressure
Timeline
Front of House
Chick-fil-A
07.2023 - Current
High School Diploma - Criminal Justice
Arlington High School