Madison Bennett
Lombard,IL
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues. Reliable and highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Boarding Attendant and Veterinary Technician
Hanover Park Animal Care Center
04.2022 - 01.2024
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Filled prescription orders per doctors requests
- Helped schedule appointments
- Checked out customers once services were completed
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Administered vaccinations to variety of animal species.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Signed up clients for our practices payment plans
- Assisted with client concerns and questions over the phone and in person appointments
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Associate of Applied Science - Undergraduate of Veterinary Medicine
College of Dupage
Glen Ellyn, IL05.2026
Skills
- Medical History Collection
- Proper animal restraint
- Organization skills
- Multi-Line Telephone Systems
- Documentation And Reporting
- Customer and client relations
- Multi-tasker
- Physical examination
- Vaccinations
- Technical Support
Accomplishments
I received the Presidential Dean Scholarship award with a full ride to my community college for having a 3.5 GPA or higher throughout high school and being on honor roll for all of my educational career so far.
Timeline
Boarding Attendant and Veterinary Technician
Hanover Park Animal Care Center
04.2022 - 01.2024
Associate of Applied Science - Undergraduate of Veterinary Medicine
College of Dupage
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