Madison B. Jowers
Marble Falls,Texas
Summary
Dynamic and self-disciplined professional known for fostering collaborative environments and driving team success. Embraces constructive feedback as a pathway to continuous improvement and personal development. Committed to achieving excellence while maintaining a positive attitude in all interactions. Eager to contribute skills and insights to enhance organizational goals and team performance.
Overview
5
5
years of professional experience
Work History
Assistant Manager; Barista
Mojos
01.2023 - 01.2025
- Schedule employees shifts to work
- Prepare daily deposits
- Welcome and serve 100+ guests with a positive attitude
- Assisted team Barista's with fulfilling orders
- Inventory Management, placing orders, receiving and unloading shipments, restocking shelves.
- Open and close shop, prepare cash drawers, clean and maintain the coffee bar, and locking doors
- NewHireTraining
Patient Service Representative
Aspen Dental
01.2023 - 01.2024
- Effectively manage all front desk tasks and procedures to ensure proper workflow.
- Act as liaison between dentists, hygienists, and patients.
- Discuss treatment plans with patients and schedule appointments accordingly.
- Calmly handle heavy phone and waiting room volumes.
- Demonstrate positive work ethic and commitment to working collaboratively with the office staff.
- New Hire Training
Barista
Mojos
01.2020 - 01.2021
- Welcome and serve 100+ guests with a positive attitude
- Assisted team Barista's with fulfilling orders
- Inventory Management, placing orders, receiving and unloading shipments, restocking shelves.
- Open and close shop, prepare cash drawers, clean and maintain the coffee bar, and locking doors
- NewHireTraining
Education
Nail Technician -
Baldwin Beauty School
01.2021
High School -
Marble Falls High School
05-2020
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Staff training and development
- Staff supervision
- Customer relations
- Workload management
- Goal setting
- Task delegation
- Staff management
- Conflict resolution
- Retail operations
- Team building
- Employee scheduling
- Operations management
- Customer rapport
- Recruiting and interviewing
- Sales strategies
- Customer relationship management (CRM)
- Retail operations management
- Strategic planning
- Staff development
- Sales growth
- Policy enforcement
- Orientation and training
- Sales reporting
- Employee performance evaluations
- Employee performance evaluation
- Project management abilities
- Performance reviewing
- Cost control
- Financial management
- Project management
Timeline
Assistant Manager; Barista
Mojos
01.2023 - 01.2025
Patient Service Representative
Aspen Dental
01.2023 - 01.2024
Barista
Mojos
01.2020 - 01.2021
Nail Technician -
Baldwin Beauty School
High School -
Marble Falls High School