Madison Branaman
Bedford,IN
Summary
Skilled Orthodontic Assistant with a proven track record at Curtis Orthodontics, enhancing patient satisfaction and streamlining office operations. Expert in orthodontic software and patient education, I significantly improved treatment experiences through effective communication and organizational skills. Achievements include elevating patient comfort and optimizing scheduling efficiency.
Overview
4
4
years of professional experience
Work History
Orthodontic Assistant
Curtis Orthodontics
01.2022 - Current
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
- Set appointments and made follow-up calls.
- Collaborated effectively with other team members to ensure smooth workflow within the practice.
Orthodontic Assistant
Smile Doctors
04.2021 - 12.2021
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Set appointments and made follow-up calls.
Department Manager
Rural King
06.2020 - 03.2021
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Education
Dental Hygiene
University of Southern Indiana
Evansville, INBedford North Lawrence High School
Bedford, IN2019
Skills
- Chart updating
- Orthodontic bonding
- Orthodontic archwire changes
- Orthodontic patient satisfaction
- Patient Education
- Orthodontic software proficiency
- Orthodontic patient scheduling
- Orthodontic office organization
- Data Entry
- Customer Service
- Medical Charting
- Personable Communication
- Patient Recordkeeping
- Inventory Management
- Inventory Replenishment
- Patient data gathering
- Teamwork and Collaboration
- Appointment Scheduling
- Orthodontic team collaboration
Timeline
Orthodontic Assistant
Curtis Orthodontics
01.2022 - Current
Orthodontic Assistant
Smile Doctors
04.2021 - 12.2021
Department Manager
Rural King
06.2020 - 03.2021
Dental Hygiene
University of Southern Indiana
Bedford North Lawrence High School