Madison Brocco
Raleigh,NC
Summary
Dedicated student, studying both Psychology and Criminology at North Carolina State University, interested in applying excellent communication, compassion, and interpersonal skills to a patient care role. Eager to expand my knowledge and skillset while also integrating my acquired expertise in every task. I am committed to seamless communication, adaptability, and contributions within a dynamic healthcare team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Intake Coordinator
Krippa Family Psychological and Wellness Services
Raleigh, NC
07.2023 - 09.2023
- Adhered to confidentiality guidelines when handling sensitive information about patients.
- Compiled physical and digital documents, charts and reports.
- Conducted patient intake interviews to collect required personal information and insurance details.
- Coordinated the intake process for new clients, including scheduling initial assessments, providing necessary paperwork, and assigning a caregiver best fit for the patients needs.
- Handled billing related activities regarding insurance claims and finances.
Assistant
Krippa Family Psychological and Wellness Services
Raleigh, NC
07.2023 - 09.2023
- Prepared expense reports by gathering receipts and verifying and compiling information.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Compiled data into spreadsheets for analysis or reporting purposes.
- Implemented and upgraded departmental policies and standards in conjunction with management to continue the organization of internal processes.
- Prepared and sent financial statements such as invoices.
- Prepared, balanced, and calculated end-of-period reports and payroll for each employee.
- Understood and followed oral and written directions.
Babysitter
Parents Of Child
Charlotte, NC
01.2016 - 01.2018
- Tailoring activities based on the individual needs of each child under care.
- Ensured physical and social well-being of each child.
- Provided direct-care services for children of varying ages.
Education
BA in Psychology
North Carolina State University
Raleigh, NC05-2024
Certified Nursing Assistant Certification
Care One Health Training Institute
Raleigh, NCCriminology
East Carolina University
Greenville, NCBasic Life Support Certification
Care One Health Training Institute
Raleigh, NCSkills
- Charting and Clinical Documentation
- Patient Scheduling
- Payroll Administration
- Financial Reporting
- Flexible and Adaptable
- Empathetic
- Excellent Communication
- Behavior Management
- Certified in First Aid and CPR
- Positive and Professional
- Clinical Training
- Adaptable
Certification
Certified Nursing Assistant
Basic Life support
Timeline
Intake Coordinator
Krippa Family Psychological and Wellness Services
07.2023 - 09.2023
Assistant
Krippa Family Psychological and Wellness Services
07.2023 - 09.2023
Babysitter
Parents Of Child
01.2016 - 01.2018
BA in Psychology
North Carolina State University
Certified Nursing Assistant Certification
Care One Health Training Institute
Criminology
East Carolina University
Basic Life Support Certification
Care One Health Training Institute
Certified Nursing Assistant
Basic Life support
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