Madison Bromfield
Bellingham,WA
Summary
Dedicated with extensive experience in customer service and cleaning, notably at Emerald Lake Cleaning. Proven ability to enhance guest satisfaction through meticulous housekeeping and strong communication skills. Recognized for reliability and efficiency, consistently meeting high standards while maintaining a welcoming environment.
Overview
4
4
years of professional experience
Work History
Cleaner
Emerald Lake Cleaning
09.2024 - Current
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Adhered to professional house cleaning checklist.
Catering Server
Biscuits and Berries
06.2023 - 09.2024
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Ernie's Backyard BBQ
06.2023 - 09.2024
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
Sales Associate
Pet Supplies Plus
06.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Enhanced customer experience with engaging animal demonstrations and sharing educational information on proper pet care.
Busser
Table Mountain Inn
06.2021 - 08.2021
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
Bachelor of Science - Energy Science And Technology
Western Washington University
Bellingham, WA06-2027
High School Diploma -
Golden High School
Golden, CO05-2023
Skills
- Cleaning and sanitizing
- Housekeeping
- Customer service
- Reliability and punctuality
- Cash register operation
- Strong communication skills
- Stress tolerance
Timeline
Cleaner
Emerald Lake Cleaning
09.2024 - Current
Catering Server
Biscuits and Berries
06.2023 - 09.2024
Server
Ernie's Backyard BBQ
06.2023 - 09.2024
Sales Associate
Pet Supplies Plus
06.2022 - 09.2022
Busser
Table Mountain Inn
06.2021 - 08.2021
Bachelor of Science - Energy Science And Technology
Western Washington University
High School Diploma -
Golden High School
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