Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Brooks

Westminster,Maryland

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Event Staff Member

University Of Delaware
05.2023 - Current
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Welcomed guests to events, checked invitations, and oversaw proper seating.

Server

The Bus Stop Ice Cream
04.2021 - Current
  • Maintain a clean and organized work environment, including sweeping, mopping, and stocking
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Crew Member

Roots Natural Kitchen
10.2022 - 03.2023
  • Worked front counter, online orders and other areas.
  • Provided customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area and equipment clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Front Desk Receptionist

Essential Support Services
12.2022 - 02.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Organized, maintained and updated information in computer databases.
  • Completed data entry and filing to keep records updated for easy retrieval.

Student Intern

Pivot Physical Therapy
01.2022 - 05.2022
  • Assisted supervisor by gathering required equipment for patients exercises
  • Frequently applied prior knowledge and assessed on the skills throughout the internship
  • Ran through patient's exercise routine without supervision and regularly conversed with them

Seasonal Store Associate

Kohl's
11.2020 - 01.2021
  • Carried out transactions on cash register, including cash, card, checks, card payments, and refunds and exchanges
  • Regularly greeted customers into the store, trusted to deal with customer assistance and complaints
  • Maintained an organized shop floor, including folding, stocking, and keeping merchandise in high standards

Education

Academy of Health Professions - Physical Rehabilitation

Carroll County Career and Technology Center

Bachelor of Science - Sports Health

University of Delaware
Newark, DE
05.2026

Winters Mill High School
06.2022

Skills

  • CPR/First Aid Certified
  • Event Setup and Breakdown
  • Food and Beverage Experience
  • Interpersonal skills
  • Strong teamwork
  • Organizational skills
  • Excellent communication
  • Customer Service
  • Cash Register Operation

Timeline

Event Staff Member

University Of Delaware
05.2023 - Current

Front Desk Receptionist

Essential Support Services
12.2022 - 02.2023

Crew Member

Roots Natural Kitchen
10.2022 - 03.2023

Student Intern

Pivot Physical Therapy
01.2022 - 05.2022

Server

The Bus Stop Ice Cream
04.2021 - Current

Seasonal Store Associate

Kohl's
11.2020 - 01.2021

Academy of Health Professions - Physical Rehabilitation

Carroll County Career and Technology Center

Bachelor of Science - Sports Health

University of Delaware

Winters Mill High School
Madison Brooks