Madison Brown
Pleasant Grove,UT
Summary
ASN graduate with a background in nursing and medical aesthetics, including clinical aesthetics management, injector support, patient education, and clinic operations. Clinical experience includes acute care, behavioral health, and aesthetic medicine settings, including a capstone at Utah Facial Plastics. Passionate about patient-centered care and aesthetic medicine!
Overview
3
3
years of professional experience
Work History
Clinical Esthetics Manager
NIMA - National Institute of Medical Aesthetics
South Jordan, UT
04.2023 - 10.2025
- Supported clinic revenue goals through patient education, membership retention, and treatment coordination.
- Led daily coordination between injectors, client coordinators, and management teams to ensure efficient clinic operations and exceptional patient care.
- Supported injectors through schedule management, treatment preparation, patient communication, and ongoing operational support.
- Collaborated with leadership teams to develop strategies for injector growth, team support, continuing education, and overall clinic success.
- Provided hands-on support during cosmetic consultations and injectable treatments while helping guide clients through treatment expectations, pricing, pre/post-care, and overall aesthetic goals.
Client Coordinator
NIMA - National Institute of Medical Aesthetics
South Jordan, UT
12.2022 - 04.2023
- Educated clients on skincare products, memberships, and aesthetic services while supporting retail sales and client retention.
- Managed front desk operations, appointment scheduling, and client communication in a fast-paced medical aesthetics environment.
- Delivered a high-end client experience through personalized service, treatment coordination, and patient support.
Inside Sales Representative
Vivint
Provo, UT
05.2022 - 12.2022
- Managed inbound customer calls while providing product education, account support, and customer service solutions.
- Utilized Salesforce to document customer interactions, manage leads, and support sales performance.
- Collaborated with management teams through ongoing trainings and coaching to strengthen sales strategies, communication, and customer experience.
- Developed strong customer relationships through effective communication, problem-solving, and client-focused support.
Education
Associate of Science - Nursing
Joyce University
Draper, UT04-2026
Master Aesthetics Certification - Medical Aesthetics
NIMA: National Institute of Medical Aesthetics
South Jordan, UT03-2022
Skills
- Patient Education
- Clinical Operations
- Injector Support
- Treatment Coordination
- Therapeutic Communication
- Electronic Documentation
- Team Leadership
- IV Therapy Support
- Medical Aesthetics
- Patient-Centered Care
- Salesforce
- Scheduling & Workflow Coordination
Timeline
Clinical Esthetics Manager
NIMA - National Institute of Medical Aesthetics
04.2023 - 10.2025
Client Coordinator
NIMA - National Institute of Medical Aesthetics
12.2022 - 04.2023
Inside Sales Representative
Vivint
05.2022 - 12.2022
Associate of Science - Nursing
Joyce University
Master Aesthetics Certification - Medical Aesthetics
NIMA: National Institute of Medical Aesthetics