Madison Bryant
Cedar Hill,Tx
Summary
Independent leader with the ability to use effective communication and collaboration skills to help my team and myself find their potential and exceed company expectations.
Overview
9
9
years of professional experience
Work History
Guest Service Associate
European Wax Center
Cedar Hill, TX
10.2025 - Current
- Executed guest check-in and check-out procedures, ensuring a seamless experience.
- Developed tailored sales pitches for package offerings, addressing individual guest preferences.
- Communicated to guests/waxers if any service was running behind.
- Instructed guests on product features and aftercare procedures for waxing services.
- Informed guests about promotional offers and achieved weekly sales quotas for wax passes.
- Assisted in managing reservations by documenting details during downtime. Communicated with guests via calls and texts to confirm and finalize reservations. Utilized Excel and various software tools to streamline task organization.
Server
Cheddar's Scratch Kitchen
Albuquerque, NM
02.2023 - 12.2024
- Worked multiple roles such as a to-go specialist, host and server throughout the week to fill many positions.
- Coordinated and verified food orders at to-go station, maintaining high standards of accuracy and service quality.
- Facilitated guest reception by warmly welcoming and seating individuals in optimal locations.
- As a server, I maintained a good survey score coming from guests so management consistently gave me large sections.
Banquet Attendant
Main Event
Grand Prairie, TX
07.2021 - 02.2023
- Executed timely setup of various banquet types, ensuring seamless event execution.
- Explain contract thoroughly to point of contact.
- Refill their food accordingly.
- Educated participants on utilizing purchased options effectively to enhance their experience.
Party Supervisor
Main Event
Grand Prairie, TX
07.2021 - 02.2023
- Make the weekly schedules for the party hosts and prepare them for the weekend-sometimes from home with my own equipment.
- Trained other party hosts
- Communicated with other departments to execute a positive guest experience.
- Make game cards for party hosts using the ziosk.
- Ring in contracts in the computer system and take payment.
- Communicated with guests and settled any issues if needed.
- Executed parties successfully.
Server
Olive Garden
Addison, TX
02.2019 - 05.2021
- Provided prompt greetings to tables, ensuring timely service and customer satisfaction.
- Successfully took my guests orders and put them into the system.
- Took five tables at most as well as large parties.
- Processed and disbursed appropriate tickets to ensure accurate transactions.
- Maintained my side work while taking care of my tables.
Party Host/Supervisor
Chuck E. Cheese
Dallas, TX
01.2017 - 02.2019
- As a party host, I successfully executed birthday parties.
- Communicated schedule of party with parents to prevent confusion and took payment.
- As supervisor, I made weekly calls to parents of birthday kids to confirm details of party and plugged any upsells and information into the computer system.
Education
Some college -
High school diploma or GED - undefined
Skills
- Time management (8 years)
- Problem solving (8 years)
- Computer skills
- Time management
- Cash Handling
- Microsoft Excel
- Serving (8 years)
- Grammar Experience
- Phone etiquette (5 years)
- Computer literacy
- Computer skills (4 years)
- Sales
- Hospitality
Timeline
Guest Service Associate
European Wax Center
10.2025 - Current
Server
Cheddar's Scratch Kitchen
02.2023 - 12.2024
Banquet Attendant
Main Event
07.2021 - 02.2023
Party Supervisor
Main Event
07.2021 - 02.2023
Server
Olive Garden
02.2019 - 05.2021
Party Host/Supervisor
Chuck E. Cheese
01.2017 - 02.2019