Madison Burkey
Greeneville,TN
Summary
Bookkeeper with strong technical proficiency and commitment to accuracy in financial data entry and financial record keeping. Experienced working in both accounting-focused and general office settings. Dedicated to conforming with internal policies and standards. Has experience in both day-to-day bookkeeping with Quickbooks and payroll through ADP. Any skill needed to preform job can be quickly obtained.
Overview
6
6
years of professional experience
Work History
Bookkeeper
Affordable Tree Service LLC
Greeneville, TN
10.2020 - Current
- Analyzed financial transactions, assigning to specific accounts.
- Developed strategies to reduce costs while improving efficiency within the accounting department.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.
- Resolved billing discrepancies with vendors or customers promptly.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Managed payroll processing for staff members.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Calculated and produced checks for utilities, taxes and other operational payments.
- Verified accuracy of vendor invoices against purchase orders prior to payment processing.
- Performed financial calculations for amounts due, interest charges and balances.
- Prepared and processed payrolls.
- Monitored loans and accounts payable to confirm payments are current.
- Received and recorded cash, checks and transfers.
- Generated invoices for clients and tracked payments received from customers.
Customer Service Representative
Glen Hills Utility District
Greeneville, TN
05.2018 - 12.2021
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Collected deposits or payments and arranged for billing.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Improved customer service wait times to mitigate complaints.
- Updated databases with new and modified customer data.
Education
Associate of Applied Science - Accounting
Walters State Community College
Morristown, TN05-2020
Skills
- Quickbooks
- Invoice Processing
- Bookkeeping Software
- Inventory Tracking
- Financial Recordkeeping
- General Ledger Maintenance
- A/P and A/R
- Payroll Administration
- Accounts Payable
- Accounts Receivable
- Accounting and Bookkeeping
- Bookkeeping
- General Ledger Entries
Timeline
Bookkeeper
Affordable Tree Service LLC
10.2020 - Current
Customer Service Representative
Glen Hills Utility District
05.2018 - 12.2021
Associate of Applied Science - Accounting
Walters State Community College
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