Madison Burkowski
Manhattan,KS
Summary
- Self-motivated team player with strong organizational and interpersonal skills.
- Always looking to learn new skills, take on extra responsibilities, and grow professionally.
- Experienced in busy, pressurized environments where high standards are expected.
- Dedication and passion have been recognized with awards, praise, and extra responsibilities amongst team.
- Focused on customer satisfaction and team productivity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Team Member
Dunkin' Donuts
10.2022 - 12.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked well with teammates and accepted coaching from management team.
Student Teacher Intern
Harford Community College
12.2021 - 03.2022
- Worked with classroom teacher to learn about current standards and best practices.
- Designed lessons on for students using various teaching methods and modern classroom technologies.
- Cultivated positive relationships with administration, teaching staff, and students.
Babysitter
Personal Employer
10.2019 - 06.2020
- Assisted children with homework assignments and special projects across different subjects.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Communicated positively with children and guardians.
Education
Bachelor of Science - Elementary Education
Kansas State University
Manhattan, KSCurrent
Associate of Arts - Teaching
Harford Community College
Bel Air, MD2021
High School Diploma -
Daegu Middle High School
Daegu, South Korea06-2020
Skills
- Adaptability and Flexibility
- Coaching and Training
- Teamwork and Collaboration
- Maintaining Safe Environment
- Time Management
- Following Directions
Certification
First Aid/CPR Certified
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Product Promotion - Up-sold products and motivated customers to purchase merchandise and give donations.
- Achieved second place by competing in the Dodea Far East Cheerleading Competition with accuracy and efficiency.
- Collaborated with a team of 8 as a Varsity Cheerleading Captain
Timeline
Crew Team Member
Dunkin' Donuts
10.2022 - 12.2022
Student Teacher Intern
Harford Community College
12.2021 - 03.2022
Babysitter
Personal Employer
10.2019 - 06.2020
Bachelor of Science - Elementary Education
Kansas State University
Associate of Arts - Teaching
Harford Community College
High School Diploma -
Daegu Middle High School
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