Madison Burns
Pinehurst,ID
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level assistant position. Ready to help team achieve goals.
Overview
3
3
years of professional experience
Work History
Barista Shift Lead
Brewed Awakening
Pinehurst, ID
08.2021 - Current
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Barista and Cashier
Silver Mountain
Kellogg, Idaho
05.2019 - 05.2021
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained cleanliness by completing various closing duties such as sanitizing, sweeping, and mopping.
Education
Associate of Arts - Paralegal
North Idaho College
Couer D'Alene2025
High School Diploma -
Kellogg High School
Kellogg, ID06.2021
Skills
- Customer Service
- Complaint Resolution
- Anticipating Problems
- Organization
- Multitasking
- Online Research
Timeline
Barista Shift Lead
Brewed Awakening
08.2021 - Current
Barista and Cashier
Silver Mountain
05.2019 - 05.2021
Associate of Arts - Paralegal
North Idaho College
High School Diploma -
Kellogg High School