Madison Burton
Newark,OH
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Leadman
PSC Group
Hebron, OH
06.2024 - Current
- Oversaw daily operations, ensuring compliance with safety regulations and operational standards.
- Coordinated workflow among team members to optimize production efficiency and minimize downtime.
- Assisted in employee training, boosting their skills and knowledge base for enhanced job performance.
- Prioritized tasks based on deadline requirements, ensuring timely completion of assignments without compromising quality.
- Collaborated closely with other department leads ensuring alignment of goals across multiple projects.
Server
Texas Roadhouse
Newark, OH
09.2016 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server/Bartender
Rooster’s
New Albany, OH
04.2022 - 12.2023
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Implemented efficient table turnover strategies to maximize seating capacity during peak hours.
- Resolved customer complaints swiftly, maintaining a positive dining experience for guests.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
Education
High School Diploma -
Newark High School
Newark, OH05.2018
Skills
- Leadership trained
- Customer service
- Multitasking and organization
- Dedicated work ethic
- Teamwork and collaboration
Timeline
Leadman
PSC Group
06.2024 - Current
Server/Bartender
Rooster’s
04.2022 - 12.2023
Server
Texas Roadhouse
09.2016 - 08.2021
High School Diploma -
Newark High School