Hi, I’m
Madison Cantor
Wanderer, there is no path, the path is made by walking.
Antonio Machado
Summary
Organized Attendant offering 2+ years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise. Friendly Beverage Cart Attendant skillful in inventory maintenance, drink mixing and beverage upselling. Punctual and diligent individual offering 2+ years of experience providing refreshments and beverages to patrons. Proficient in POS systems operations and cart restocking procedures.
Overview
2
years of professional experience
Work History
Crane Watch Club
Server/Beverage Cart Girl
01.2021 - Current
Job overview
- Checked expiration dates on food and beverage products in beverage cart storage area and rotated and organized products.
- Recorded and entered beverage orders into point-of-sale system.
- Displayed detailed and thorough knowledge of culinary and beverage items and offered product suggestions to customers.
- Responded to customer questions and suggestions regarding services and assisted with event details and clean-up before and after serving times.
- Greeted each guest warmly and professionally, set positive tone for every interaction and delivered extraordinary customer service.
- Monitored dining room inventory and replenished as necessary.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
Crane Watch Club
Pro Shop Worker
01.2021 - Current
Job overview
- Took phone calls to book tee times and answer questions pertaining to golf operations.
- Operated cash register to accept cash, credit card and gift card payments.
- Educated members and customers on new products, services and discounts to promote additional sales.
- Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events.
- Performed general shop upkeep duties by cleaning surfaces, restocking displays and emptying trash receptacles .
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in golf and consumer products.
- Prioritized helping customers over completing other routine tasks in store.
Crane Watch Club
Food Runner
01.2021 - Current
Job overview
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Cleared tables immediately after guests left in preparation for next party.
- Assisted servers with table settings and beverage refills to support high-volume shifts.
Crane Watch Club
Food Prep Cooking Assistant
01.2021 - Current
Job overview
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
Education
Martin County High SchoolStuart, FL
High School Diploma
05.2023
Skills
- Quality Assurance
- Independent Judgement
- Production Standards
- Dining Room Cleanup
- Service Quality
- Customer Service Best Practices
- Multitasking Abilities
- Beverage Making and Delivery
- Reliable and honest
- Very hard worker
- Great customer service
- Easy going personality
Timeline
Server/Beverage Cart Girl
Crane Watch Club
01.2021 - Current
Pro Shop Worker
Crane Watch Club
01.2021 - Current
Food Runner
Crane Watch Club
01.2021 - Current
Food Prep Cooking Assistant
Crane Watch Club
01.2021 - Current
Martin County High School
High School Diploma