Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Madison Cartee

Genoa,IL

Summary

Results-driven customer service professional with extensive experience in enhancing customer satisfaction and driving company success. Recognized for consistently delivering exceptional service and fostering positive client relationships. Core competencies include problem-solving, effective communication, and team collaboration. Aiming to leverage expertise to further elevate customer experiences in a dynamic environment.

Overview

6
6
years of professional experience

Work History

Social Media Marketing Intern

Luxe Media Marketing
Pingree Grove, IL
11.2024 - Current
  • Scheduled content for publication on social media at ideal times.
  • Generated ideas for creative content initiatives.
  • Coordinated with internal teams to ensure consistency across all marketing efforts.
  • Focused on growing social media presence through engaging content and using data and customer insights to guide process.

Bartender

LB2 Liquors
Genoa, IL
05.2024 - Current
  • Balanced daily registers and generated sales reports for management.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Ensured that customer service standards were met by providing excellent customer service skills.

Vice President of Recruitment

Alpha Sigma Alpha Sorority
Dekalb, IL
11.2023 - 11.2024
  • Organized and managed volunteer recruitment events.
  • Developed effective recruitment strategies for identifying qualified students.
  • Developed and implemented comprehensive member recruitment plan.

Server / Bartender

Niko's Tavern
Pingree Grove, IL
05.2019 - 11.2024
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Trained new employees to perform duties.
  • Followed health safety guidelines when preparing and serving food products.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Certified Nursing Assistant

Lincolnshire Place
Sycamore, IL
03.2020 - 03.2021
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Cleaned and sanitized patient rooms according to established protocols.

Education

High School Diploma -

Genoa Kingston High School
Genoa, IL
05-2021

Some College (No Degree) - Organizational/Corporate Communications

Northern Illinois University
Dekalb, IL

Skills

  • Team collaboration
  • Customer engagement
  • Problem solving
  • Time management
  • Attention to detail
  • Social media and promotions

Affiliations

  • Member of Alpha Sigma Alpha Sorority
  • Volunteer for Special Olympics

Accomplishments

  • National Honor Society

References

References available upon request.

Timeline

Social Media Marketing Intern

Luxe Media Marketing
11.2024 - Current

Bartender

LB2 Liquors
05.2024 - Current

Vice President of Recruitment

Alpha Sigma Alpha Sorority
11.2023 - 11.2024

Certified Nursing Assistant

Lincolnshire Place
03.2020 - 03.2021

Server / Bartender

Niko's Tavern
05.2019 - 11.2024

High School Diploma -

Genoa Kingston High School

Some College (No Degree) - Organizational/Corporate Communications

Northern Illinois University

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Madison Cartee