Madison Chase
Costa Mesa ,CA
Summary
Friendly and customer service oriented, that stays on top of customer demands in any environment.
Overview
5
5
years of professional experience
Work History
Front Of House Representative
Bos Bagels And Coffee
11.2022 - Current
- Offered product samples, answered questions and helped customers to enhance their experience.
- Enhanced guest experiences with a welcoming attitude and professional demeanor.
- Greeted customers and provided menu options upon arrival to cafe.
- Handled cash transactions accurately and securely, maintaining accountability for all financial aspects of the role.
Executive Sales Assistant for OBEY
Mark Mazza
03.2019 - Current
- Assist with the flipping, organization, and the labeling of the showroom.
- Assisted with displays and offered ideas to increase product appeal.
- Maintained sales floor to surpass operational and visual standards
- Proven ability to learn quickly and adapt to new situations.
Restaurant Hostess
Yasu On Second
12.2022 - 06.2023
- Opened and closed seating sections according to volume of guests.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Provided patrons with estimated waiting times during peak service hours.
- Advised customers about special offerings and menu items to help drive sales.
- Answered customer questions about hours, seating, and menu information.
Sales Floor Associate
Jack's Surfboards
01.2020 - 05.2021
- Helped customers navigate through the store, complex sales and process returns.
- Adapted to changing priorities and unexpected situations with calm demeanor.
- Resolved concerns using strong communication and conflict management skills combined with expert sale abilities
- Created memorable customer experiences by offering personalized sales support
Education
Associate of Arts - Business Marketing
Coastline Community College
Fountain Valley, CA05.2025
High School Diploma -
Edison High School
Huntington Beach, CA06.2022
Skills
- Money Handling
- Food Handling
- Upselling
- Barista
- Decision-Making
- Personal presentation
- Staff Coordination
- Dining room organization
- Menu Recommendations
- Attention to Detail
- POS System Operation
- Customer Service
Timeline
Restaurant Hostess
Yasu On Second
12.2022 - 06.2023
Front Of House Representative
Bos Bagels And Coffee
11.2022 - Current
Sales Floor Associate
Jack's Surfboards
01.2020 - 05.2021
Executive Sales Assistant for OBEY
Mark Mazza
03.2019 - Current
Associate of Arts - Business Marketing
Coastline Community College
High School Diploma -
Edison High School